Library Assistant Service Representative

Fatma Mohammad

971-***-**** · *.**********@*****.***

Objective

Seeking to expand on my business experience by developing my customer service and marketing skills though being a valuable asset to organizations. Education

Business Management

Portland Community College Student

Overall GPA: 3.8

Principles of Marketing, Managerial Accounting, Honors Literature Experience

Arabic Interpreter, Self-Employed, Portland, OR February 2019 - 2021

• Guided and directed people of multiple ages over varied periods of time

• Reviewed and analyzed briefing materials before starting translations.

• Developed social skills for positive interactions with other families. Library Assistant, Portland, OR January 2018 - March2020

● Maintained accurate library records for inventory of periodicals and books

● Enforced current library policies fairly with patrons

● Greeted upon entering the library and offered assistance with needs or issues. Teacher Assistant, Portland, OR May 2020 - April 2022

• Modeled and taught basic and advanced social skills, conflict management

• Event planning and special projects committee, assisted with instruction

• Supervised students and maintained security through classroom Skills

Computer Knowledge

• Experienced with the Microsoft Office suite of programs

• Created extensive databases in Microsoft Access

• Restaurant experience and resolving customer disputes

• Scheduling via paper or digital methods

• Able to adapt message or performance to a variety of audiences and situations • Capable performer via voice or presenter

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