Customer Service Stocker

Shannon Howell

918-***-**** ***************@*****.*** Glenpool, OK 74033

SUMMARY

Organized Bakery Clerk with [Number] years of experience. Strong understanding of food service sanitation and safety standards. Skilled in managing bakery inventory and assisting with supply orders.

Productive [Job Title] accustomed to delivering superior customer service to exceed bakery customer expectations. Excellent recipe and kitchen appliance knowledge honed across [Number] years of successful industry performance. Eager to add immediate value to quality-focused bakery team.

Hardworking [Job Title] offers abilities in supply management and storage organization. Diligent about completing daily assignments and looking for ways to improve operations. Great at tracking inventory and managing shipments.

Flexible hard worker ready to learn and contribute to team success.

SKILLS

POS system expertise

Health department regulations

Baking equipment operation

Bakery display management

Computer skills

Work ethic

Team building

Multitasking

Active listening

Customer service

Critical thinking

Collaboration

EXPERIENCE

Deli/bakery Stocker, Walmart, April 2013-Current

Tulsa, OK

Arranged baked goods in attractive displays inside bakery cases to increase sales.

Packaged bakery items and purchases in boxes and bags for customer carrying convenience.

Listened to guests to understand needs and help each person select optimal products and services.

Provided excellent customer service to foster satisfaction and loyalty.

Operated POS system to process bakery sales transactions.

Assisted with inventory management by conducting regular cycle counts and product audits.

Kept stockroom orderly, accessible and safe with regular upkeep.

Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Juggled multiple projects and tasks to ensure high quality and timely delivery.

Demonstrated self-reliance by meeting and exceeding workflow needs.

Fast Food, Mcdonalds, PDI FOODS, June 2008-August 2009

Bixby, OK

Maintained clean and orderly appearance throughout kitchen and dining area.

Sanitized workstation at end of shift to prevent foodborne illnesses.

Put together multiple, concurrent orders during customer rushes, including dinner and lunch hours.

Collaborated with team to deliver timely service of items.

Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.

Set up work stations prior to opening to minimize prep time.

Completed more than [Number] orders each shift with focus on quality and efficiency.

EDUCATION AND TRAINING

High School Diploma

Glenpool High School, Glenpool OK May 2008

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