Human Resources
Resume:
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Vanessa Cervantes
Summary of Qualifications
Human Resources professional with 15 years of experience in payroll, benefits, employee relations and employee onboarding.
Bilingual (English/Spanish)
Motivated with strong work ethic
Notary in and for the State of Texas
Strong computer skills in Word, Excel, Windows, Powerpoint, Outlook, EZLabor Manager, HR Benefit Solutions, ADP PC Payroll for Windows and Workday Experience 2006-2022
PNC Global Transfers, Inc. (FKA BBVA Transfer Services Inc.) October 2021 – July 2022: HR Business Partner Associate
• Assisted with company transition to PNC: Supported employees with onboarding process, prepared final PTO report for personal time hours transfer, prepared final true up report for payroll adjustments, closing and reconciliation of all benefit programs
• Assist Managers as needed with employee terminations and creating job requisitions for recruiting
• Assist Managers and Recruiters with Position Management tasks and team changes. This included editing positions, creating positions, employee transfers, position transfers, updating cost centers, creating new supervisory orgs, and Upgrading/Downgrading open seats.
• Provide guidance to managers and employees as needed
• Support the HR Business Partner by providing data reports and status updates on position management changes
BBVA Transfer Services Inc. (Acquired by PNC)
May 2017 – October 2021: Sr. Talent & Culture Representative
• Provide administrative & clerical support to management and employees with answering questions, finding solutions or escalating matter to appropriate department.
• Administered company’s bi-weekly payroll and administered the maintenance of our payroll application (ADP) with all employee data updates and changes.
• Process the funding export of the 401(k) and Profit Sharing Contributions on a bi-weekly basis
• Prepared all new hire packets and provide new employees with orientations and ensured the completion of all employee forms including I-9 and W-4.
• Obtained fingerprint records for all employees
• Administered company’s benefit programs with enrollments, terminations, and employee changes as needed
• Prepared and maintained all personnel files for employees
• Prepared all separation notices or related documentation including termination packets, final payments, or Leave of Absence packets
• Assist in preparation of the Company Holiday Party and other employee appreciation events as needed.
• Updated labor law postings and HR bulletin boards.
• Updated training log with all employee training requests and ensured certificate of completion was submitted
• Provide monthly billing support to Accounting for all insurance carriers along with month end reconciliation reports
• Processed census reports to support the proper administration of the Human Resources department
February 2006 – May 2017: HR Representative/Talent & Culture Representative
• Provide administrative and clerical support to the Human Resources department
• Administered the company’s bi-weekly payroll
• Administered the company’s benefit program with enrollments, terminations and employee changes as needed.
• Maintained all employee personnel files
• Assist employees and management with answering general questions or finding solutions to problems they are facing
• Conduct new hire orientations, obtained fingerprint records and ensured completion of all employee forms
• Maintained various HR reports to help with reconciliation of Monthly benefit invoice payments
• Ensured filing for all human resources records and employee related documents
• Maintained and updated the Storage report with human resources records sent for scanning and storage.
Amegy Bank
March 2004 – February 2006: Senior Teller
• Provide exceptional customer service by attending customers
• Processed all transactions efficiently including deposits, withdrawals, transfers and loan payments.
• Processed night depository transactions according to Bank policy and Procedure.
• Balanced a cash drawer on a daily basis
• Researched and investigated teller outages if needed.
• Recognized referral opportunities and met referral goals.
• Issued official checks and sold travelers checks as requested.
• Provide support to the Teller Service Manager and to the Teller staff while maintaining supervisor override.
• Assist in Teller audits, log reviews, vault ordering, providing vault access and ordering currency shipments.
• Provided access to customer’s safety deposit boxes Education Associate of Arts in Business Administration : Lone Star College References Available Upon Request
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