Customer Advisor Service
Resume:
Objective
To obtain a position as a Customer Service Specialist and bring a cheerful and dedicated worker to your team.
Skills
Create action plans for better sales and productivity
Identify risk factors based on predictive data
Provide individualized solutions based on the current problems to leave all parties satisfied
Work with clients to establish direct communication on problems and formulate solutions
Coordinate with fellow employees to make sure goals are met
Follow up with clients to ensure goals are met
Develop and implement marketing strategies that lead to effective recruitment of clientele
Coordinate and host strategic event planning
Provide leadership and professional development
to staff for continued education
Utilize excellent written and verbal communication skills to grow client and co-worker relationships
References
Mrs. Lindsey Hughes General Manager Rick’s BBQ
Mrs. Reagan Hickernell General Manager Rick’s BBQ
Mrs. Kelsey Frazier Manager HCA Parallon
Desert Hansert
Phone 615-***-**** *******@*****.***
EDUCATION
Riverdale High School Murfreesboro, TN
3.5 GPA (2015)
Middle Tennessee State University Murfreesboro, TN
Biochemistry
Relevant work experience
Rick’s BBQ- Night Shift Manager – 2014-2021
Applied intrinsic business to consumer strategies to optimize sales and customer satisfaction
Planned and implemented new business ideas to increase productivity and communication within the workplace
Provided training to employees over proper food safety guidelines and OSHA standards
Created schedules for employees and managed day to day stocking and food preparation
T-Mobile USA- Expert – 2019-2020 6 months
Utilized innovative working strategies to better assist customers on their accounts
Managed a multitude of consecutive calls in a business environment
Extended offers for sale and execute business to consumer communications
HCA Parallon- Customer Advisor 2019-2020 6 months
Assist patients in better understanding their facility charges.
Assist patients in support on their account with the facility and update relevant account demographics
Provide stellar customer service taking each patient into consideration with how the call should be tailored to their needs.
Contact this candidate