William Clay

Past Programs and Program Management

● American Express Corporate Event Team member Transportation/logistics

● Transportation Manager Cascade Limousines Inc.

● Via Com / MTV/ Food Network Transportation Field Manager

● Truck Driver/Tech NASCAR Team Owner Bus Rentals at Tracks

● National Fleet Manager GE Wind/US Foods

● 2002 Salt Lake Olympics Transportation Manager Field

● Trucking Company Manager Long Haul

● Marine Background/Yachts up to 50 ft. Operations/FBO Jets Scheduling

● Customer Relations Specialist/SOS Accounts

● VIP Handler

● Project Management/Logistics/Transportation/HR Events/Special Services

● Business Administration/Operations/Non Profits/Business Start ups

● UPS/FED EX Management/HR/Operations

● 25 years of experience in leadership capacity. Experience in managing finance and operations reports as well as being a trainer and quality coach in collections and billing, package shipping matrix.

William Clay

Skills and Responsibilities

● Business consultant and start up professional.

● Provides prompt and efficient customer services and handles issues.

● Maintains acceptable performance metrics including quality, productivity, very good first contact resolution and attendance.

● Very good time management skills and ability to work independently while following resources, policies and procedures at hand.

● Great at promoting a positive work environment.

● Maintain a positive and professional demeanor, trying to portray the companies and customers in a positive light and effectively managing sensitive issues.

● Years of working in a liaises on capacity with other companies and their respective departments as required to resolve issues and questions.

● 5 Years in Package Logistics, Delivery, Pre Load, Local

● 5 years in Package driver training, safety programs, Orientations

● 20 years CDL professional driver

● HR Hiring manager/Generalist 5 years

William Clay

WORK EXPERIENCE

Position : Fleet Manager NW

August 2021 - May 2022 USF

● Fleet Management PM program

● Vendor Relations

● Accounting, shop operations

● Everett / Spokane Manager Support

● Special Projects Coordinator

Real Estate Acquisition future fleet yards

Maximo Software Install Parts Rooms Spokane/Billings/Everett SE Alaska Equipment Project/Acquisition/logistics

WORK EXPERIENCE

Position : Operations Transportation

January - August 2021 USF

● Driver Onboarding

● Driver Training

● Accident investigations

● Field Evaluations Drivers

● Customer Services

● Special Program Management Customer accounts

● SOS Customer Servicing

● Routing and Warehouse activities operations

WORK EXPERIENCE

Position : Field PVD manager/trainer

October 2020 - January 2021 UPS

● Training Personal driver Units

● Teach Software application for duties

● Union Shop Teamsters, member

● Manager in Field delivery operations

● Customer Services

WORK EXPERIENCE

Position: Site Manager /Hiring

July 2018 - March 2020 HALLCON

● Managing 100 staff

● USDOT Fleet

● Recruiting and Hiring

● Union shops

● Driver training

● Program development Oil

● Customer Service BNSF

● Manage Daily Operations

WORK EXPERIENCE

Position: HR Assistant NW Region

October 2018- January 2019 UPS

● Working Hiring Events

● On Boarding Seasonal Drivers/package handlers/Driver helper William Clay

Position: National Operations Manager

February 2018 - November 2018 BN Trux

● USDOT Records Keeping

● Driver Training

● Recruiting/hiring

● Customer Services

● Fleet Maintenance

● Manage Daily Operations

Position: Manager Helper Coordinator

October 2017 - January 2018 UPS

● Scheduling of Teams Daily

● Hiring/Training of Helpers

● Safety Audits

● Inventory

● Administrative reports and payroll adjustments

● Supervise daily operations

Position: Logistics Specialist and Professional driver March 2017 – Present Viacom/MTV (Contractor)

● Transportation Coordinator/Scheduling

● Driver for Production

● Contracts/Equipment

Position: Logistics Specialist and Professional driver March 2016 – September 2016 Luxury RV Rentals West Palm Beach, FL

● Delivery of Equipment For NASCAR

● Customer deliveries and set ups for rentals

● Driver for Production/Filming

● Lead Coordinating Driver on Customer Trips

Position Logistics Specialist

December 2014 – March 2016 Fed Ex Ground Burlington, WA

● Administrative Duties

● Driver Training, Safety

● Fleet Maintenance

● Route Specialist

● Package deliveries/Special Services

● Scheduling

Position: Parts Associate/Sales

April 2013 – October 2013 Poulsbo RV Mount Vernon, WA

● Parts ordering for Techs

● Parts ordering for Internet

● Parts ordering for phone

● Parts ordering for over the counter

● Receiving

● Inventory control

● Retail store/inventory ordering/displays

Position: Operations/Sales Manager/Service Writer

July 2011 – March 2013 North Country Motors, Inc Burlington, WA

● Service Writer/Customer Service for Repair shop

● Fleet Repairs

● Assistant Operations Manager

● Sales

Position: President and CEO Fleet Manager

May 2002 – October 2010 Cascade Fleet, LLC Sedro Woolley, WA Developed non-owned Fleet management program for GE Wind. Position: CEO/President of operations

2002-2010 Cascade Executive Services, Inc. Sedro Woolley, WA

● Operations manager, Sales, Vendor Relations, Charter buses, Executive transportation

● Trained new drivers and personnel

● Fleet manager and DOT Safety Manager

● Coordinator for conventions, VIP Events, Celebrity handler

● Heavy Scheduling

● Movie/Entertainment Driver/Transportation Captain Position: Consultant/Board member/Manager of Sales and development 2001-2002 Personalized Transportation, LLC Sedro Woolley, WA

● Vendor Relations

● Sales and development of new markets in Colorado, WA, Ore, ID.

● Board member of LLC

● Fleet Operations

● Heavy Scheduling

Position: Owner/Manager

1992-2001 Cascade Limousines, Inc. Mount Vernon, WA

● Vendor Relations

● Sales

EDUCATION

● Mount Vernon High School

● Skagit Valley College

Some College Coursework Completed, Business administration, accounting

● Intel MTP/LTP Managers Training Program 2003-2006

● Quick Books Pro 5

● Outlook

● Micro Soft Excel

● Micro Soft Word/Outlook

● Micro Soft Project

● Micro Soft Power Point

● Maximo Fleet Software

● PROFESSIONAL MEMBERSHIPS / AFFILIATIONS

● American Wind Energy Association General Member

● Washington State Youth Soccer Association

● NW United U 11 Academy Program Manager/Treasurer 2010

● Director San Carlos Soccer Club, US Club Soccer USA 2010-2011

● Director Valley Thunder Youth Indoor Soccer 2007-2011

● Local coordinator for Challenger "British Soccer Camps" in northern Puget Sound.

● Local Coordinator for Challenger sports youth summer soccer programs. I coordinate 6 summer camps and handle logistics for housing of UK coaches that teach the camps. I also coordinate fields and general support for camp weeks.

● Skagit County Brick Yard Creek Board Member 2009-2010

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