William Clay
Past Programs and Program Management
● American Express Corporate Event Team member Transportation/logistics
● Transportation Manager Cascade Limousines Inc.
● Via Com / MTV/ Food Network Transportation Field Manager
● Truck Driver/Tech NASCAR Team Owner Bus Rentals at Tracks
● National Fleet Manager GE Wind/US Foods
● 2002 Salt Lake Olympics Transportation Manager Field
● Trucking Company Manager Long Haul
● Marine Background/Yachts up to 50 ft. Operations/FBO Jets Scheduling
● Customer Relations Specialist/SOS Accounts
● VIP Handler
● Project Management/Logistics/Transportation/HR Events/Special Services
● Business Administration/Operations/Non Profits/Business Start ups
● UPS/FED EX Management/HR/Operations
● 25 years of experience in leadership capacity. Experience in managing finance and operations reports as well as being a trainer and quality coach in collections and billing, package shipping matrix.
William Clay
Skills and Responsibilities
● Business consultant and start up professional.
● Provides prompt and efficient customer services and handles issues.
● Maintains acceptable performance metrics including quality, productivity, very good first contact resolution and attendance.
● Very good time management skills and ability to work independently while following resources, policies and procedures at hand.
● Great at promoting a positive work environment.
● Maintain a positive and professional demeanor, trying to portray the companies and customers in a positive light and effectively managing sensitive issues.
● Years of working in a liaises on capacity with other companies and their respective departments as required to resolve issues and questions.
● 5 Years in Package Logistics, Delivery, Pre Load, Local
● 5 years in Package driver training, safety programs, Orientations
● 20 years CDL professional driver
● HR Hiring manager/Generalist 5 years
William Clay
WORK EXPERIENCE
Position : Fleet Manager NW
August 2021 - May 2022 USF
● Fleet Management PM program
● Vendor Relations
● Accounting, shop operations
● Everett / Spokane Manager Support
● Special Projects Coordinator
Real Estate Acquisition future fleet yards
Maximo Software Install Parts Rooms Spokane/Billings/Everett SE Alaska Equipment Project/Acquisition/logistics
WORK EXPERIENCE
Position : Operations Transportation
January - August 2021 USF
● Driver Onboarding
● Driver Training
● Accident investigations
● Field Evaluations Drivers
● Customer Services
● Special Program Management Customer accounts
● SOS Customer Servicing
● Routing and Warehouse activities operations
WORK EXPERIENCE
Position : Field PVD manager/trainer
October 2020 - January 2021 UPS
● Training Personal driver Units
● Teach Software application for duties
● Union Shop Teamsters, member
● Manager in Field delivery operations
● Customer Services
WORK EXPERIENCE
Position: Site Manager /Hiring
July 2018 - March 2020 HALLCON
● Managing 100 staff
● USDOT Fleet
● Recruiting and Hiring
● Union shops
● Driver training
● Program development Oil
● Customer Service BNSF
● Manage Daily Operations
WORK EXPERIENCE
Position: HR Assistant NW Region
October 2018- January 2019 UPS
● Working Hiring Events
● On Boarding Seasonal Drivers/package handlers/Driver helper William Clay
Position: National Operations Manager
February 2018 - November 2018 BN Trux
● USDOT Records Keeping
● Driver Training
● Recruiting/hiring
● Customer Services
● Fleet Maintenance
● Manage Daily Operations
Position: Manager Helper Coordinator
October 2017 - January 2018 UPS
● Scheduling of Teams Daily
● Hiring/Training of Helpers
● Safety Audits
● Inventory
● Administrative reports and payroll adjustments
● Supervise daily operations
Position: Logistics Specialist and Professional driver March 2017 – Present Viacom/MTV (Contractor)
● Transportation Coordinator/Scheduling
● Driver for Production
● Contracts/Equipment
Position: Logistics Specialist and Professional driver March 2016 – September 2016 Luxury RV Rentals West Palm Beach, FL
● Delivery of Equipment For NASCAR
● Customer deliveries and set ups for rentals
● Driver for Production/Filming
● Lead Coordinating Driver on Customer Trips
Position Logistics Specialist
December 2014 – March 2016 Fed Ex Ground Burlington, WA
● Administrative Duties
● Driver Training, Safety
● Fleet Maintenance
● Route Specialist
● Package deliveries/Special Services
● Scheduling
Position: Parts Associate/Sales
April 2013 – October 2013 Poulsbo RV Mount Vernon, WA
● Parts ordering for Techs
● Parts ordering for Internet
● Parts ordering for phone
● Parts ordering for over the counter
● Receiving
● Inventory control
● Retail store/inventory ordering/displays
Position: Operations/Sales Manager/Service Writer
July 2011 – March 2013 North Country Motors, Inc Burlington, WA
● Service Writer/Customer Service for Repair shop
● Fleet Repairs
● Assistant Operations Manager
● Sales
Position: President and CEO Fleet Manager
May 2002 – October 2010 Cascade Fleet, LLC Sedro Woolley, WA Developed non-owned Fleet management program for GE Wind. Position: CEO/President of operations
2002-2010 Cascade Executive Services, Inc. Sedro Woolley, WA
● Operations manager, Sales, Vendor Relations, Charter buses, Executive transportation
● Trained new drivers and personnel
● Fleet manager and DOT Safety Manager
● Coordinator for conventions, VIP Events, Celebrity handler
● Heavy Scheduling
● Movie/Entertainment Driver/Transportation Captain Position: Consultant/Board member/Manager of Sales and development 2001-2002 Personalized Transportation, LLC Sedro Woolley, WA
● Vendor Relations
● Sales and development of new markets in Colorado, WA, Ore, ID.
● Board member of LLC
● Fleet Operations
● Heavy Scheduling
Position: Owner/Manager
1992-2001 Cascade Limousines, Inc. Mount Vernon, WA
● Vendor Relations
● Sales
EDUCATION
● Mount Vernon High School
● Skagit Valley College
Some College Coursework Completed, Business administration, accounting
● Intel MTP/LTP Managers Training Program 2003-2006
● Quick Books Pro 5
● Outlook
● Micro Soft Excel
● Micro Soft Word/Outlook
● Micro Soft Project
● Micro Soft Power Point
● Maximo Fleet Software
● PROFESSIONAL MEMBERSHIPS / AFFILIATIONS
● American Wind Energy Association General Member
● Washington State Youth Soccer Association
● NW United U 11 Academy Program Manager/Treasurer 2010
● Director San Carlos Soccer Club, US Club Soccer USA 2010-2011
● Director Valley Thunder Youth Indoor Soccer 2007-2011
● Local coordinator for Challenger "British Soccer Camps" in northern Puget Sound.
● Local Coordinator for Challenger sports youth summer soccer programs. I coordinate 6 summer camps and handle logistics for housing of UK coaches that teach the camps. I also coordinate fields and general support for camp weeks.
● Skagit County Brick Yard Creek Board Member 2009-2010