Customer Service Meat Manager
Resume:
RUSS
KELLY
************@*****.***
Jacksonville, FL 32258
Attentive and enthusiastic Meat Department Manager with background in training, team leadership and schedule coordination. Knowledgeable about retail operations and all areas of meat department, including proper equipment use, cleaning standards and maintaining food safety.
Hardworking Meat Department Manager adept at providing customers with positive experience at every visit. Maintain stock on shelves and cold storage areas attractive with best meats. Offering 40+ years of experience managing meat department for busy grocery stores. Customer-focused professional with successful 40+-year career in Retail sector. Dynamic successful applying professionalism in busy business environment.
PROFESSIONAL SUMMARY
Publix - Assistant Meat Department Manager
Jacksonville, FL • 04/1991 - 07/2022
Winn Dixie Supermarket - Meat Manager
Jacksonville, FL • 05/1987 - 09/1990
WORK HISTORY
Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
•
Set department schedules for adequate shift coverage and assigned daily work tasks to individual team
members based upon strength and experience.
•
• Conducted inventories of stock and documented losses. Trained new employees on handling, safety and stocking procedures.
•
Created signs and tags to price items for normal
inventory and special promotions and to inform and educate customers.
•
Trained new employees on handling, safety and stocking procedures.
•
Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
•
Completed inventory counts, reordered stock and
removed expired items from supply.
•
SKILLS
• Pallet Jacks
• Critical Thinking
• Staff Coaching and Training
POS Inventory System
Operation
•
• Operational Standards
• Team Meetings
• Portion Standards
• Motivational Leadership
• Operational Efficiency
• Setting Up Cases
• Retail Industry Experience
• Cleanliness Standards
• Reading Comprehension
Nbforrest High
Jacksonville, FL • 06/1973
High School Diploma
EDUCATION
Big Star Grocery - Meat Manager
Tallahassee, FL • 01/1984 - 02/1987
Revco Drug Store - Store Manager
Jacksonville, FL • 04/1981 - 05/1984
Created signs and tags to price items for normal
inventory and special promotions and to inform and educate customers.
•
Reduced waste by overseeing proper restocking
procedures and promotion of nearly-expired goods.
•
Set department schedules for adequate shift coverage and assigned daily work tasks to individual team
members based upon strength and experience.
•
Conducted monthly inventories of stock and documented losses.
•
Trained new employees on handling, safety and stocking procedures.
•
Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
•
Completed inventory counts, reordered stock and
removed expired items from supply.
•
Created signs and tags to price items for normal
inventory and special promotions and to inform and educate customers.
•
Worked closely with employees and customers to
effectively manage daily operations and
communications.
•
Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
•
Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
•
Managed inventory control, cash control and store
opening and closing procedures.
•
Managed store employees successfully in fast-paced environment through proactive communication and
positive feedback.
•
• Completed point of sale opening and closing procedures. Maximized sales and minimized shrinkage through
excellent customer service and adherence to standard practices.
•
• Coached sales associates in product specifications, sales Winn Dixie - Meat Manager
Jacksonville, FL • 02/1973 - 04/1980
incentives and selling techniques, significantly increasing customer satisfaction ratings.
Set effective store schedules based on forecasted
customer levels, individual employee knowledge and service requirements.
•
Trained new employees on handling, safety and stocking procedures.
•
Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
•
Completed inventory counts, reordered stock and
removed expired items from supply.
•
Created signs and tags to price items for normal
inventory and special promotions and to inform and educate customers.
•
Set department schedules for adequate shift coverage and assigned daily work tasks to individual team
members based upon strength and experience.
•
Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
•
Trained team members in successful strategies to meet operational and sales targets.
•
I am highly motivated to achieve success. I pride myself in accomplishing my goals.
In my free time I enjoy Running,playing golf and spending time with my 4 daughters and 9 grandkiddos.
ADDITIONAL INFORMATION
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