NAME: DIANE PIERCE

H. 609-***-**** C. 609-***-****

SOFTWARE TEST ENGINEER

adr9a9@r.postjobfree.com

EXECUTIVE SUMMARY

Ms. Pierce is an experienced professional who has been working with systems Test Engineering, support and documentation. She has been a senior software test engineer in her most recent contract and is excited about the opportunities a Systems Software Test position presents. She has been a test engineer at the Technical Center (FAATC, NJ) since 2001. She has been involved with aircraft traffic control (AT) and technical operations (Tech Ops) testing. Ms. Pierce has been responsible for writing manuals to familiarize others with the trouble shooting process. For the past two years she has been an active tester in the ANG-E organization. She has had a Public Trust level clearance.

EDUCATION

Bachelor of Interdisciplinary Studies 2009 to 2011 John Hancock University (formerly Ellis University) 4.0 GPA

Electronics, Computer Science, and Technical Writing disciplines

ATOP OOPs and ATOP Hardware classes 2005

ZNY ARTCC, Hauppauge, NY; WJHTC, Pomona, NJ

Computer Information Systems 2003 to 2005

Atlantic Cape Community College Mays Landing, NJ

Non-Degree 1997 – 1999

Community College of Baltimore County

Microsoft Office Products, AutoCAD R14

Copper and Fiber Optic Cabling Certification/Instructor

Associates of Science in Electronics 1986 to 1989

Cecil Community College, North East, MD 4.0 GPA

Advanced First Term Avionics: Advanced Electronics 1978 to 1989

Military Electronics Systems Schools

Various follow-on courses for Automatic Test Equip., RADAR

C-Tech, Fiber Optics Training Class 2000

Sparta, NJ

The instructor’s course – one week; received certified instructor certificate

PROFESSIONAL EXPERIENCE

LST LLC, FAATC, NJ 12-2019 to 07/2022

V&V Test Engineer II, ANG-E58/E-59 Projects Test Team

Participated as a test engineer in the development of Software Systems (ABACUS, OARS, DVARS, OPSNET-R) in a modified Agile environment.

Analyzed the software, compared the software to the requirement, planned and generated test cases and procedures, and tested for requirement compliance as dry runs in a development environment. DOORS was used for requirements tracking.

Performed Pre-Development and Formal Development Test (Formal DT). All testing was performed by remotely accessing the test and DT manual test environments.

Reported issues by writing TR/ER (fault/failure) tickets in AIMS; wrote TR/ER test procedures to test failure corrections.

Performed regression testing after software updates. Participated in generating test plans and reports.

Worked with requirements generation, SSS and SRS requirements documentation.

Familiar with SWIM and data distribution methods. MS Windows OS, MS Office proficient. ISO compliant; AGILE development environment familiar

A3Tech, FAATC, NJ 09-2017 to 11/2019

Tech Specialist II, AJW-177 Patch Management and Second Level Engineering Support – COTS Team/Test Team

Research, download and install OS and third-party software patches to AJW Windows and Linux system servers: OS, JAVA, Adobe, McAfee, etc. Verify that installation works and does not adversely affect the system. Verify that installations satisfy requirements (PRs, POAMs, CRs). (OS: Windows, Linux Fedora/RedHat)

Write test procedures for installation and verification of system software and hardware to satisfy requirements.

Write IPL procedures for internal use (software installation and verification, research and download SW patches, import/export files for SVN.

Set up and maintain virtual machines using VSphere/VMware products to create and configure virtual machines and workstations s for system use and test.

Configure WSUS on laptops and download Windows patches using the WSUS server.

Other hardware builds/installations as directed/software installations as directed.

Maintain records for installations, versioning, maintenance.

Interface with and assist the field when installing SSMs at the NEMCs. On call to assist field personnel in satisfactorily completing SSMs or field problems requiring second level technical assistance.

Worked closely with CM/PM team members to certify systems and software before test.

MS Windows OS, MS Office proficient. Linux RedHat experience

MITA, FAATC, NJ 05-2017 to 08-2017

Tech Specialist II, AT Checkout – ERAM Software Test

Perform testing of pre-written procedures against new software builds

Write new procedures against PTR/CR and field fixes of software failures

Regression testing, system testing on the Air Traffic (ERAM) system

ECS, FAATC, NJ 09-2013 to 08-2016

Systems Specialist, ECG Hardware Engineering and Second Level Engineering Support

Hardware Systems and Bench Testing of ECG for ERAM connectivity

Perform ECG software/firmware/ hardware upgrade of existing hardware

Perform ECG software/firmware/hardware upgrades of new ECG Tech Refresh servers

Write and Test ECG procedures from technical manuals for spec conformance

Perform FAA manuals and documentation reviews and rewrites

MS Windows OS, MS Office proficient. Linux

ASTS/ASRC, FAATC, NJ 08-2009 to 06-2013

ERAM Second Level Engineering Support

Field and support engineering service calls from the field & Help Desk tickets

Perform ERAM/SWIM systems software builds and DCAT testing

Test ERAM procedures from technical manuals for spec conformance

Perform FAA manuals and documentation reviews and rewrites

Meta Tec Group, Inc., FAATC, NJ 07-2008 – 08-2009

ERAM Field Familiarization – Class Facilitator

Provide HW/SW/External Interfaces expertise in ECG as it relates to ERAM

Executed ERAM procedures from technical manuals for spec conformance

Research, design, and authored ERAM H/W & S/W presentation material, handouts, etc., and review/provide feedback on other materials, FAA manuals and documentation, including the ERAM Faults document

Travel to ARTCCs to provide ERAM Field Familiarization support as team lead; give presentations and provide hands on instruction

Meta Tec Group, Inc., FAATC, NJ 07-2006 to 08-2009

Sr. Test Engineer, SME – ECG Test Team

Systems Test lead for ECG Software and Hardware systems integration test, regression test, PTR/CR test, and Failure Mode test

Demonstrated /executed analysis of the System Under Test, PTR, Regression Test, Failure Mode Test from system requirements, proper test methodology and conduct.

Technical Writing – HW/SW Test Procedures, Manual Updates, test plans and test reports documents

Provided instruction to junior personnel

ASnT/L-3 Com, FAATC, NJ 09-2004 to 07-2006

Systems Analyst – Lab Management

1st Level Systems Hardware Engineering Support

ECG, NAS/Host, ATOP, DARC, DSR, other Oceanic & EnRoute Systems

Technical Writing – Test Procedures, Reports, Lab Logs

Maintained ISO records and procedures

EnRoute Computer Solutions, FAATC, NJ 06-2001 – 09-2004

Systems Engineer – ECG/PAMRI LOE

Systems Test on PAMRI and ECG

2nd Level Systems Hardware Engineering - LOE

Problem Determination and Corrective Action for Field Anomalies

Technical Writing – Test Procedures/ Systems Technical Manuals

Johns Hopkins Applied Physics Laboratory, Columbia, MD 1991 – 2001

Sr. Engineering Aid EISI/Hadron

Propulsion Research Laboratory, Hyper-Velocity Wind Tunnels

Conduct and or provide support for wind tunnel testing using prepared test procedures

Acquire and Reduce Data from COTS HW/SW DAQ Systems

Design/Build/Test Support Electronics and Specialized Test Equipment - Cables, Circuits, Surface Mount (SMT) to Aerospace Standards

Install/Repair/Calibrate COTS Transducers (pressure, thermal, strain, etc.)

Tech Writing: Test Reports, Test Procedures, Operating Manuals, etc.

Install and Maintain Local Area Networks (LANs) Switches, Routers

Dynamic Science Aberdeen Proving Ground, MD 1986 – 1991

Sr. Instrumentation Technician/ Electronics Technician

Install and Calibrate COTS Transducers

Design, Prototype and Test Experimental Transducers

Perform Data Acquisition and Reduction –Wrote Test Reports

Design and Build Digital and Analog Electronic Support Equipment

Install and Maintain Instrumentation at Remote Test Sites

Install Signal and Power Cables at Remote Test Sites

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