Customer Service Educational Assistant

REBEKAH BARRON

*-*** ********* ******, *********, MB R5G 2B3 204-***-**** ***********@*******.***

JOB TARGET

To obtain a career position that will offer professional growth with an organization where I can utilize my leadership skills, problem solving abilities and strong communication skills, to gain further experience while contributing to the company’s productivity and reputation.

SUMMARY OF QUALIFICATIONS

Strong customer service skills with the ability to evaluate and meet the specific needs of clients / customers

•Organized and highly motivated with excellent interpersonal skills

Dedicated and resourceful administrator adept at handling highly confidential company information

Proficient in Microsoft office

Experienced in office settings, quickly learn office basics, including printers, fax machines, scanners etc.

WORK EXPERIENCES

VOLUNTEER OFFICE ADMINISTRATOR / STEINBACH COMMUNITY OUTREACH

•Maintain office services by organizing office operations and procedures

•Answer phone and in person enquires

•Assisting with yearend, created business list to compile for sending out donation lists

•Greeted the public in person answering or referring inquires accordingly

•Maintain and organize the filing system

•Compiling Statistics

•Sorting, folding and organizing clothing donations

•Communicate pray requests and lead prayer chain

CUSTOMER SERVICE / OPENING DOORS TO SUCCESS

•Received and organized clothing donations

•Answered customer enquires over the phone and in store

•Maintained store cleanliness

•Helped clients find suitable attire for new employment

•Worked in a team environment to ensure success for clients

FRONT DESK RECEPTIONISTS / BAYVIEW MOTEL

•Welcomed guests upon entry to the hotel, assisted with check in and check out

•Answered phone / in person enquires, responded to emails and scheduled reservations

•Registered guests, issued room keys and introduced amenities and services for client’s guidance

•Encoded and organized client’s information and data into the computer system

•Maintained hotel guests accounts and kept records of occupied rooms

•Prepared check out receipts and collected payments

EDUCATIONAL ASSISTANT / RAINY RIVER DISTRICT SCHOOL BOARD

•Developed interesting course plans to meet academic, intellectual and social needs of students

•Established and enforced rules for behavior and procedures for maintaining order among the classrooms

•Created and enforced child-based hands-on curriculum to promote student interest and receptive learning

•Enhanced lessons using Smart Board technology and computers

•Conducted small group / individual classroom activities with students based on differentiated learning needs

•Monitored and supervised large groups of children in school activities and field trips

•Collaborated with teachers and other staff to ensure a safe and productive educational environment

EDUCATION & TRAINING

Paralegal (Year 1) / Northern College / Ontario

Educational Assistant Diploma / Confederation College / Ontario

High School Diploma / Fort Frances High School / Ontario

•Smart Serve Certificate / Smart Serve Ontario

•Customer Service Excellence Certificate / NCDS Career Works

•Emergency First Aid & CPR Training / Fort Frances School Board

•WHMIS & Workplace Safety / Fort Frances School Board

•Applied Behavior Analysis Certificate / Fort Frances School Board

REFERENCES AVAILABLE UPON REQUEST

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