Data Entry Recovery Specialist

Dana Allen

*** **** **** ****** ********, VA ****4 804-***-**** *********@*****.***

Objective: To obtain a position that will enhance my professional growth and utilize my educational and professional skills.

Skills Summary:

Able to demonstrate an understanding of motivations for drug use, socio-behavioral factors involved, and the various treatment programs offered.

Able to classify the drug’s physiological and psychological effect.

Able to view mental health consultation as a preventative service.

Able to identify and perform common characteristics of an effective helper

Capable of demonstrating an understanding and application of how development influences social, emotional and personality changes.

Intake and Assessments, Gathering Information, Building Rapport, Treatment Team,

Can apply critical thinking skills to understand and analyze the socio-cultural environment.

Domains for Coaching; Advocacy, Mentoring/Educating, Recovery/Wellness Support, Ethical Responsibility, Client Assessment, Engagement, Group Exercise, Hope, Guidance, Support and Pathways to Recovery.

Communication Skills, Teamwork, Analytical and Problem solving, Personal Management, Interpersonal effectiveness, Learning Skills, Integrity/Honesty/Morality. Coaching clients with Hypertension and Diabetes

Understand the dynamics of Human Behavior. Recovery Process and relapse prevention, Crisis Intervention, Ethics

Professional Experience:

Virginia Supportive Housing Richmond, Virginia

Qualified Mental Health Professional / Support Service Specialist January 2018-Current

Qualified Mental Health Professional

Effectively self-manages and collaborates with all levels of staff and clients with varying needs ensuring timely and efficient utilization of resources; preventing return to homelessness and incarcerations while ensuring adherence to organization and regulatory requirements; ensuring licensure compliance as well as business process improvement measures for quality assurance and self-development as well as development of the organization

Provides case management expertise to include but not limited to assessments, treatment planning, supportive counseling, linking to community resources, monitoring progress, collaboration with other providers, and care coordination

Advocates for clients in court, may testify on behalf of the client and/or services, collaborates with law enforcement, public defenders, and department of corrections

Maintains information in each client’s EHR to include demographics, assessments, treatment plans, progress notes, and discharge summaries

Maintains compliance with required reporting, data entry and quality control

Assists with necessary outreach and engagement activities to include clients and their families, community providers, landlords and medical personnel

Participates in weekly staff meetings, scheduled supervision meetings, and other required meetings and/or trainings

Completes daily time sheets accurately to document time spent with clients and ensure that each grant-related activity is recorded correctly

Works with landlords, community services providers, and oversight entities to provide good customer service, ensure responsiveness of VSH client supportive services, and achieve high rates of housing stability and other consumer outcomes

Adheres to oversight entities’ regulations regarding paperwork and service delivery

Identifies individual client services needs through ongoing outreach, engagement, screening and assessment activities

Maintains sufficient contact with clients served to ensure engagement with client services; identifies emerging needs and promotes goal attainment

Assists clients with securing and maintaining entitlements and benefits through DSS and other income and disability support resources

Serves a key role in supporting clients, fundraising and overseeing and/or collaborating with volunteer initiatives as well as other cross-departmental needs in order to achieve overall success of the organization; identifies improvement opportunities and solutions impacting organization success.

Serves as key team representative, attending and participating in meetings building relationships for improved client services, fund raising, and supporting volunteerism

Serves on team which may encompass interviewing candidates and collaborating with others in determining best fit meeting VSH best practices as well as supporting ongoing team initiatives that focus on associate retention

Maintains, prepares and provides efficient reporting; may present and explain data and expertise to any level of staff, board, or community

Collaborates with other departments and outside partners effectively ensuring team- oriented client-centered focus as well as creating a safe and secure environment for clients, staff, and visitors; provides on-call coverage as necessary; advises supervisor and others as needed, ensuring adherence to best practices

Demonstrate proven ability to collaborate effectively with volunteers, all levels of staff and key stakeholders throughout the organization, community and partner organizations

Excellent computer skills including use of Microsoft Office

Development of self and others; effectively collaborating among interdisciplinary teams

High level of professionalism and must have proven experience successfully demonstrating the ability to maintain strict confidentiality as well as maintain a positive, collaborative, and supportive attitude

Frequent local travel and some occasional State-wide travel required, approximately 10%

Valid VA Driver’s license

Other duties as assigned

Substance Abuse and Recovery Alliance Center of Virginia Richmond, VA.

Recovery Coach Specialist January 2017 - Current/Volunteer

Perform Wellness Support, Education in Recovery Process, Pathway’s to Recovery.

Provide Feedback, Develop Recovery Plan, and communicate clearly with Coaches, Credibility, Fidelity, Loyalty, Honesty, Gratitude and Service.

Make referrals to internal and external programs and service providers, Conduct Assessments, Coordinate with Community Services organizations, agencies, and established partners to develop programs and resource linkages to address the needs of the clients.

Support efforts that enhance the quality of life and build healthy relationships through active participation and collaboration with onsite management, neighborhood agencies and community members.

Identify opportunities for engagement of members and their families in forming a supportive, recovery network.

Develop and implement provision of onsite psychiatric discharge planning education at Recovery and Resiliency sites.

Collaborates with Stabilization Teams as a member advocate in discharge planning education, resolution of barriers, and service transitions.

Acts as a resource for staff on decision-making and problem solving.

Initiate and maintain contact with assigned individuals and providers to determine member’s response to services.

Rubicon Inc. Richmond, Virginia

Internship January 2016 - May 2016

Provided Case Management, Assessments, and Intake

Orientation of new clients to program’s rules, goals, procedures, services, costs and the rights of the clients.

Screening clients and gathering information used in making the determination for the need for additional professional assistance.

Assisted in identifying appropriate crisis intervention, educate clients by providing information about drug abuse available services and resources.

Consultation with other professionals to assure comprehensive quality care for the client

Assisting the client in identifying and ranking problems to be addressed, established goals and agree on treatment processes.

Facilitating the clients’ utilization of available support systems and community resources to meet needs identified in clinical evaluation of treatment planning.

Implementation of case management activities that bring services, agencies, people and resources together in a planned framework of action to achieve established goals.

Reporting and documenting information about client’s treatment, progress, and other client-related data.

Conducted group counseling

Forest Park Dialysis Henrico County, Virginia

State Certified Hemodialysis Technician February 2000 – Current

Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.

Welcome assigned patients and inquire as to their wellbeing since their last treatment. Report any complaints or observations to the nurse supervisor.

Evaluate vascular access for patency and report any unusual findings to nurse supervisor.

Obtain necessary pre and post treatment vital signs and weight. Report unusual findings to nurse supervisor.

Perform vascular access evaluation pre-treatment and report unusual findings to nurse supervisor.

Perform vascular access cannulation and report any difficulties in cannulation or unusual findings to nurse supervisor.

Perform administration of Heparin as delegated or as allowed by state law.

Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).

Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.

Monitor patients' response to dialysis therapy and report any unusual findings to nurse supervisor.

Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.

Discontinue dialysis treatment according to established procedures, evaluate patient prior to termination of venous access - standing & sitting blood pressure.

Obtain Hemostasis and apply appropriate dressings.

Evaluate the patient for prior to discharge and report any unusual findings to nurse supervisor.

Perform and record Pre and Post dialysis evaluation, weight and vital signs with initial identification.

Responsible for calculating and entry of individual patients' dialysis machine programming for Ultrafiltration (UF) goal; treatment time; Sodium (Na) modeling; and UF modeling as prescribed.

Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits (NVL) 160.

Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification.

Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.

Report any significant information and/or change in patient condition directly to the nurse supervisor.

Observe patient, and conduct machine safety checks according to facility policy. Report any change or unusual findings to the nurse supervisor.

Perform and document any intervention for unusual patient status and document patients' response to intervention.

Evaluate patients' vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the nurse supervisor.

Obtain all prescribed laboratory testing and prepare specimens for collection.

Education:

High School Diploma Graduation Date 1982

Thomas Jefferson High School Richmond, VA

Associate of Applied Science, Human Service

J. Sasrgeant Reynolds Community College Graduation Date 2016

Certificate Substance Abuse Education Counseling Graduation Date 2016

J. Sargeant Reynolds Community College, Richmond, VA

Bachelor of Science Degree, Human Service

with a specialist in addiction counseling Graduation Date 2020

Master of Science Degree, Human Service

Graduation Date 12/20/2022

Certifications and Training

Qualified Mental Health Professional

Virginia Board of Counseling 2022

State Certified Hemodialysis Tech 2006

CPR, First Aid and AED 2017

Registered Peer Recovery Specialist

Department of Health Professions 2022

Certified Peer Recovery Specialist 2017

MAT-Medication Assistance Training

Substance Abuse and Recovery Alliance of VA. 2017

REVIVE Training

Substance Abuse and Recovery Alliance of VA. 2017

WRAP Facilitator

Richmond Behavioral Health Authority 2017

Awards and Certificates

Excellent In Student Leadership Award/Plague Reynolds Community College 2014 - 2015

Hope Fried Scholarship Reynolds Community College 2015 - 2016

Hope Fried Internship Stipend Award Reynolds Community College 2016

All-State Virginia Academic Team Reynolds Community College 2016

References available upon request

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