Customer Service Retail Associate

Khusan Nurmatov

Nationality: Uzbekistan

Data of Birth: 24/12/1995

Languages: English, Uzbek

Uzbekistan

Phone: +998*********

E-mail: ************@*****.***

Career Objectives:

Looking for a immediate start and to join an excellent and successful team where I can fulfill my potential and further advance an already successful career. To achieve a challenging and responsible job position with a fast paced organization where my professional experience will have important application and deployment of my career opportunity for development of organization

Education

Degree Diploma (2011-2014)

Uzbekistan, Gulistan city.

Experience

Waiter - Olea Restaurant Levantine Cuisine (14/10/2018 –24/12/2018)

Head Waiter - Aspen Restaurant (25/12/2018-30/09/2021)

Kempinski Hotel Mall of The Emirates (United Arab Emirates)

Assist in the hiring and training of new employees as well as the continuous training of existing staff

Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff

Maintain high-quality food standards

Oversee our kitchen staff’s compliance with all health code and sanitation requirements

Provide exceptional customer service and lead staff to do the same

Respond to customer complaints quickly and resolve them effectively

Develop strategies for improving our customers’ dining experience

Work with staff to project future needs for kitchen supplies, goods, and cleaning products.

Maintain inventory of all needed supplies

Identify methods our restaurant can use to cut waste, decrease costs, and improve profits

Manage the work schedules of our restaurant’s staff

Experience

Retail associate, Cashier (01/05/2017-05/10/2018)

Glamour Boutique Uzbekistan, Tashkent City.

• Retail associate, excellent customer service and cash handling experience.

• Outstanding communicator with strong collaboration acumen.

• Experienced retail sales professional with a demonstrated commitment to providing quality customer service in fast-paced retail environments.

•Ran help desk. Researched and addressed customer issues.

•Operated cash register as and when necessary

Experience

Retail Associate (01/02/2016-30/05/2017)

Zara Boutique Uzbekistan, Gulistan City.

• Knowledge of retail marketing, including current fashions trends.

• Ability to maximize retail stores profits whilst minimizing costs.

• Excellent customer care service.

• Ability to identify a customer’s needs, satisfy it and then close a sale.

Skills

Strong interpersonal and problem solving abilities·

Ability to focus attention on guest needs, remaining calm and courteous at all times.

Good interpersonal skills and the ability to juggle several tasks while meeting deadlines, ability to work under pressure.

Expertise in anticipating and responding to guest needs.

An impressive track record of client satisfaction with friendly and courteous image to guests.

Contact this candidate