Office Assistant Code 10
Resume:
CURRICULUM VITAE OF MANARE MAVIS KOBO
PERSONAL DETAILS
SURNAME KOBO
FIRST NAME MANARE MAVIS
ID NUMBER 791**********
GENDER FEMALE
DEPENDENT TWO
RESIDENTIAL ADDRESS HOUSE NO 21, BUKHARA STREET
IVY PARK POLOKWANE
CONTACT NUMBER 072*******
EMAIL ADDRESS *.******@*****.***
RACE AFRICAN
DISABILITY NONE
NATIONALITY SOUTH AFRICAN
DRIVERS LICENSE CODE 10(C1)
OTHER LANGUAGE ENGLISH, SEPEDI, TSONGA, ZULU, VENDA
PREFERRED ENGLISH
HOBBIES READING, TRAVELLING
EDUCATIONAL QUALIFICATIONS
HIGH SCHOOL ATTENDED TSHEHLO HIGH SCHOOL
YEAR 1998
QUALIFICATION SENIOR CERTIFICATE
SUBJECT English, Afrikaans
N.Sotho, Geography
Agriculture, Biology
Economics
TERTIARY QUALIFICATION
NAME OF INSTITUTION STANFORD BUSINESS
COLLEGE
QUALIFICATION HIGH DIPLOMA
COURSE COMPUTER SKILLS
YEAR 2001
MODULES PASSED Introduction to Computer
Microsoft Word
Microsoft Access
Microsoft Excel
Microsoft Power Point
Typing
NAME OF INSTITUTION STANFORD BUSINESS
COLLEGE
QUALIFICATION HIGH DIPLOMA
COURSE INFORMATION TECH
YEAR 2002
MODULES PASSED Corel Draw
Information System
A+
Visual Basic
Pc Maintenance
Internet and E-Mail
Ms Word (Advanced)
Ms Excel (Advanced)
NAME OF INSTITUTION UNISA
OUALIFICATION B.COM
COURSE INFORMATION SYSTEM
YEAR NOT COMPLETED
MODULES PASSED Introduction to Communication 101 &102
Introduction to the Economic & Management
Environment 102 & 102
Business Management 102 &102
Economics 101 & 102
Accounting 101
General Management 201
Human Resources Management 202
Labour Relation Management (Macro)
Public Relation Management 202
Marketing Management 202
Small Business and
Entrepreneurship 202
Strategic Planning Management 301
Strategic Implementation Management 302
Training and Development Management 302
Business Information systems 105
Structured System Analysis &Design (ICT 2621) Object Oriented Analysis (ICT2622)
End-User Computing (Practical)
OTHER QUALIFICATION
NAME OF ISTITUTION CONSULTING ENGINEERING S.A
QUALIFICATION KEY ADMIN SKILLS FOR P.A
YEAR 2018 MARCH
CURRENT WORK EXPERIENCE
INSTITUTION LEDWABA FINANCIAL SERVICE
Long term insurance (Sanlam & Old Mutual)
And short term insurance(Santam &Old mutual))
POSITION OFFICE ADMINISTRATOR
YEAR 01 AUGUST 2019 TO DATE
KEY RESPONSIBILITY
Quoting new business for personal and commercial clients at various product suppliers
Filing of clients files and supporting documentations
Interaction with clients, providing clients support
Handling policy renewals
Handling unpaid Premiums
Capturing clients’ information on the system
Policy administration, Policy amendment
Handling scanning, faxing and photocopying
Organise meetings with clients
handling claims
Handling Compliances
Handling telephonic enquiries
Handling Database and record keeping
Maintain and keeping clients’ confidentiality
Taking care of routine services for office Machines
Handling new car tracking applications
Handling short and long term quotations
INSTITUTION SHUMBA ENGINEERING SERVICES
YEAR 2014 NOVEMBER TO JULY 2019
POST OFFICE ADMINISTRATOR
KEY RESPONSIBILITY
Responsible for inspection and monitoring, verify and update asset register
Arrange travelling, accommodation and other related office logistic for staff
Responsible for arranging Meetings, Typing minutes and distributions of meetings minutes
Manage Petty Cash and Monitor the income and outcome expenditure
Develop and implement filling system and keep records
Register and process vehicle log sheet and Time sheet
Open and close the files
Process and capture leave form
Administration Switchboard, Photocopier, Scanning and Fax
Process requisition for ordering purpose
Typing Required information
Process staff reimbursement
Provision of General administrative support.
Complete database registration forms and Bid documents
Manages Cleaner, Messenger and Resident Technician
Book for Trainings and organise in-house Trainings
Attending Briefing Session
INSTITUTION OLD MUTUAL
POST FINANCIAL ADVISER
(Long Term Insurance)
YEAR 2014 FEB TO OCT 2014
KEY RESPONSIBILITY
Providing full support to our customer and satisfying their financial needs
Encouraging and ensuring that customer get better cover that meets their financial needs
Negotiate, Influence and recommended better cover by looking at client financial affordability
Making sure that the client doesn’t miss their payments
Handling Unpaid payments
Making sure that all needed documents are in order and submitted
Manage and update all customer database
Assist clients by registering their claims
Review customer gaps and previous action items
Ensuring that I influence an additional cover by looking at customer Finances
Making sure that I meet weekly and monthly targets
Maintain and Keeping clients confidentiality
Making follow up and regular visit to the Client
Making product presentation for clients
Records keeping
INSTITUTION ABSA MEMBER OF BARCLAYS
AFRICA GROUP
POST RECEPTION ADMINISTRATOR
YEAR 2009 TO 2014
KEY RESPONSIBILITY
Receiving clients in person and screen to determine the nature of their enquiries and refer them to appropriate information source.
Office Administration and Management: Take full responsibility for the management of the front Office which includes all the activities related to the reception of the clients and the support of their Consultation function within the company.
Organise meeting and refreshments
Purchasing and ordering inventory
Data capturing, Righting reports
Maintenance of filing system and record keeping.
Documentation Flow and Control
Managing the diary of the senior manager both electronic and manual
Handling incoming, outgoing and transferring calls
Handling Database, record keeping and maintain clients confidentiality
Handling scanning, faxing and photocopying
Quote Customer on Insurance applications
Handling new car tracker applications
Handling unpaid Premiums
Handling Cancelled Policy
Registering claims
Make follow up on existing clients both for Insurance and Tracker
HIGHLIGHTS:
I learned to be well organised. To produce timely and reliable information as well as reaching deadlines.
I have the ability to function effectively in a team as well as independent
Excellent leadership qualities with the ability to exercise sound judgement
I have the ability to take any instructions and carry them out
Strong analytical and problem solving skills as well as improvement of my systematic and logical thinking
Ensure that client satisfaction and high quality services principal are maintained
Above average communication, negotiating, interpersonal, listening skills as well as Effective planning and Organising Skills
Telephone Etiquette
Self-Starter and Service Commitment
Excellent customer services and sales skills
Time management
REFERENCE
GEORGE MAHLAKGANE ABSA MEMBER OF BARCLAYS
AFRICA GROUP LIMITED
CONTACT NO 083*******
NGWAKO MARAKALALA OLD MUTUAL
CONTACT NO 072*******
JEFFREY MOHALE SHUMBA ENGINEERING SERVICES
CONTACT NO 073*******
VELLY MAKGOBA LEDWABA FINANCIAL SERVICES
CONTACT NO 076*******
CURRICULUM VITAE
OF
MANARE MAVIS KOBO
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