CURRICULUM VITAE OF MANARE MAVIS KOBO

PERSONAL DETAILS

SURNAME KOBO

FIRST NAME MANARE MAVIS

ID NUMBER 791**********

GENDER FEMALE

DEPENDENT TWO

RESIDENTIAL ADDRESS HOUSE NO 21, BUKHARA STREET

IVY PARK POLOKWANE

CONTACT NUMBER 072*******

081*******

EMAIL ADDRESS adr92a@r.postjobfree.com

RACE AFRICAN

DISABILITY NONE

NATIONALITY SOUTH AFRICAN

DRIVERS LICENSE CODE 10(C1)

OTHER LANGUAGE ENGLISH, SEPEDI, TSONGA, ZULU, VENDA

PREFERRED ENGLISH

HOBBIES READING, TRAVELLING

EDUCATIONAL QUALIFICATIONS

HIGH SCHOOL ATTENDED TSHEHLO HIGH SCHOOL

YEAR 1998

QUALIFICATION SENIOR CERTIFICATE

SUBJECT English, Afrikaans

N.Sotho, Geography

Agriculture, Biology

Economics

TERTIARY QUALIFICATION

NAME OF INSTITUTION STANFORD BUSINESS

COLLEGE

QUALIFICATION HIGH DIPLOMA

COURSE COMPUTER SKILLS

YEAR 2001

MODULES PASSED Introduction to Computer

Microsoft Word

Microsoft Access

Microsoft Excel

Microsoft Power Point

Typing

NAME OF INSTITUTION STANFORD BUSINESS

COLLEGE

QUALIFICATION HIGH DIPLOMA

COURSE INFORMATION TECH

YEAR 2002

MODULES PASSED Corel Draw

Information System

A+

Visual Basic

Pc Maintenance

Internet and E-Mail

Ms Word (Advanced)

Ms Excel (Advanced)

NAME OF INSTITUTION UNISA

OUALIFICATION B.COM

COURSE INFORMATION SYSTEM

YEAR NOT COMPLETED

MODULES PASSED Introduction to Communication 101 &102

Introduction to the Economic & Management

Environment 102 & 102

Business Management 102 &102

Economics 101 & 102

Accounting 101

General Management 201

Human Resources Management 202

Labour Relation Management (Macro)

Public Relation Management 202

Marketing Management 202

Small Business and

Entrepreneurship 202

Strategic Planning Management 301

Strategic Implementation Management 302

Training and Development Management 302

Business Information systems 105

Structured System Analysis &Design (ICT 2621) Object Oriented Analysis (ICT2622)

End-User Computing (Practical)

OTHER QUALIFICATION

NAME OF ISTITUTION CONSULTING ENGINEERING S.A

QUALIFICATION KEY ADMIN SKILLS FOR P.A

YEAR 2018 MARCH

CURRENT WORK EXPERIENCE

INSTITUTION LEDWABA FINANCIAL SERVICE

Long term insurance (Sanlam & Old Mutual)

And short term insurance(Santam &Old mutual))

POSITION OFFICE ADMINISTRATOR

YEAR 01 AUGUST 2019 TO DATE

KEY RESPONSIBILITY

Quoting new business for personal and commercial clients at various product suppliers

Filing of clients files and supporting documentations

Interaction with clients, providing clients support

Handling policy renewals

Handling unpaid Premiums

Capturing clients’ information on the system

Policy administration, Policy amendment

Handling scanning, faxing and photocopying

Organise meetings with clients

handling claims

Handling Compliances

Handling telephonic enquiries

Handling Database and record keeping

Maintain and keeping clients’ confidentiality

Taking care of routine services for office Machines

Handling new car tracking applications

Handling short and long term quotations

INSTITUTION SHUMBA ENGINEERING SERVICES

YEAR 2014 NOVEMBER TO JULY 2019

POST OFFICE ADMINISTRATOR

KEY RESPONSIBILITY

Responsible for inspection and monitoring, verify and update asset register

Arrange travelling, accommodation and other related office logistic for staff

Responsible for arranging Meetings, Typing minutes and distributions of meetings minutes

Manage Petty Cash and Monitor the income and outcome expenditure

Develop and implement filling system and keep records

Register and process vehicle log sheet and Time sheet

Open and close the files

Process and capture leave form

Administration Switchboard, Photocopier, Scanning and Fax

Process requisition for ordering purpose

Typing Required information

Process staff reimbursement

Provision of General administrative support.

Complete database registration forms and Bid documents

Manages Cleaner, Messenger and Resident Technician

Book for Trainings and organise in-house Trainings

Attending Briefing Session

INSTITUTION OLD MUTUAL

POST FINANCIAL ADVISER

(Long Term Insurance)

YEAR 2014 FEB TO OCT 2014

KEY RESPONSIBILITY

Providing full support to our customer and satisfying their financial needs

Encouraging and ensuring that customer get better cover that meets their financial needs

Negotiate, Influence and recommended better cover by looking at client financial affordability

Making sure that the client doesn’t miss their payments

Handling Unpaid payments

Making sure that all needed documents are in order and submitted

Manage and update all customer database

Assist clients by registering their claims

Review customer gaps and previous action items

Ensuring that I influence an additional cover by looking at customer Finances

Making sure that I meet weekly and monthly targets

Maintain and Keeping clients confidentiality

Making follow up and regular visit to the Client

Making product presentation for clients

Records keeping

INSTITUTION ABSA MEMBER OF BARCLAYS

AFRICA GROUP

POST RECEPTION ADMINISTRATOR

YEAR 2009 TO 2014

KEY RESPONSIBILITY

Receiving clients in person and screen to determine the nature of their enquiries and refer them to appropriate information source.

Office Administration and Management: Take full responsibility for the management of the front Office which includes all the activities related to the reception of the clients and the support of their Consultation function within the company.

Organise meeting and refreshments

Purchasing and ordering inventory

Data capturing, Righting reports

Maintenance of filing system and record keeping.

Documentation Flow and Control

Managing the diary of the senior manager both electronic and manual

Handling incoming, outgoing and transferring calls

Handling Database, record keeping and maintain clients confidentiality

Handling scanning, faxing and photocopying

Quote Customer on Insurance applications

Handling new car tracker applications

Handling unpaid Premiums

Handling Cancelled Policy

Registering claims

Make follow up on existing clients both for Insurance and Tracker

HIGHLIGHTS:

I learned to be well organised. To produce timely and reliable information as well as reaching deadlines.

I have the ability to function effectively in a team as well as independent

Excellent leadership qualities with the ability to exercise sound judgement

I have the ability to take any instructions and carry them out

Strong analytical and problem solving skills as well as improvement of my systematic and logical thinking

Ensure that client satisfaction and high quality services principal are maintained

Above average communication, negotiating, interpersonal, listening skills as well as Effective planning and Organising Skills

Telephone Etiquette

Self-Starter and Service Commitment

Excellent customer services and sales skills

Time management

REFERENCE

GEORGE MAHLAKGANE ABSA MEMBER OF BARCLAYS

AFRICA GROUP LIMITED

CONTACT NO 083*******

NGWAKO MARAKALALA OLD MUTUAL

CONTACT NO 072*******

JEFFREY MOHALE SHUMBA ENGINEERING SERVICES

CONTACT NO 073*******

VELLY MAKGOBA LEDWABA FINANCIAL SERVICES

CONTACT NO 076*******

CURRICULUM VITAE

OF

MANARE MAVIS KOBO

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