CTO, IT Director, COO, Operation Director, Project Manager
Resume:
Lawrence Tam
Chief Technology Officer
SUMMARY
Energetic CTO with 20+ years of international operation experience in Europe, Asia and North America with focus on levering technology to address business challenges. Have successfully delivered global projects for start-ups and multinational corporations, particularly for Legal, IT Consultancy, Shipping, Supply Chain and High-Tech Industries. Experienced in managing multi-discipline and multi-cultural teams. Strong in new team setup and process improvement. Sample projects include:
• Architected and delivered the 1st multi-tier cross-platform dispute resolution solution for Hong Kong in 6 months and within budget for eBRAM International Online Dispute Resolution Center, Hong Kong.
• Consolidate multiple datacenters in Europe with 100+ IT professionals into one center in Felixstowe, U.K. in 9 months for Orient Overseas Container Line.
• Led the development of the 1st port-based community platform for the Port of Hong Kong that reduced time and cost on information exchanges among stakeholders by 30% for OnePort Limited, Hong Kong.
• Represented Maersk Data to setup a joint venture with Chinese Government in Shanghai and delivered the 1st Paperless Customs Declaration System for China in 12 months.
• Built the 1st real-time cargo tracking system using RFID that raised 2 rounds of funding for a start-up in Silicon Valley.
• Architected and built 2 container terminal operation systems, one for Hongkong International Terminals and another one for Long Beach Container Terminals.
• Up to date on latest technology trends, developments and their use in business (Blockchain, AI, IoT, Big Data, Robotic and Cloud).
• Regular speaker in trade conferences on Legal-Tech and Global Supply Chain related technologies and innovations. A part-time lecturer at Hong Kong University on Logistics and Technology.
DETAILS
US Citizen
Ready to relocate to job location
ADDRESS
1000 Harvey Drive
Walnut Creek CA 94597
PHONE
**@********-***.***
www.linkedin.com/in/lt-lt/
SKILLS
General Management & Budgeting
Multi-discipline Team Building
Interpersonal Communication
Creativity & Problem Solving
Business & Technology Strategy
Digital Transformation
Process re-engineering
Project & Lifecycle Management
Data privacy and Cyber Security
LANGUAGES
English / Chinese – Fluent in writing, reading
and speaking
EDUCATION
Master’s Degree in Law
Bachelor’s Degree in Management
EXPERIENCE
Chief Technology Officer, eBRAM International Online Dispute Resolution Center, Hong Kong 2019 – 2021
• Setup a brand-new IT operation within a year with government funding to handle business disputes through online negotiation, mediation and arbitration.
• Architected and developed a cross-platform cloud-based dispute resolution solution with innovative features, i.e., case management, workflow, e-signing, secured video conferencing and e-payment.
• Initiated and implemented cyber security, data privacy and security measures across the organization.
• Key Achievement: Successfully delivered the 1st multi-tier dispute resolution platform in 6 months and within budget. Head of Transportation, APAC, Tata Consultancy Services, Singapore + Shanghai + Hong Kong 2016 – 2019
• Developed new IT consultancy opportunities for the Transportation industry in Asia Pacific Region.
• Established a new sales & marketing operation in the China within in a year.
• Key Achievement: Increased revenue by $1 million in a year and added top-tier shipping lines and ports as our clients. 2 of 3
Founder & CEO, LogicToken Enterprises Limited, Hong Kong 2006 – 2015
• Provided IT consultancy, hosting, development and outsourcing services in Hong Kong.
• Major clients included schools, NGOs and private companies in Hong Kong and Mainland China.
• Grew the company to 30 people staff at the peak
• Key Achievement: Completed a strategic study on adopting containerization for land-based transportation for a major Chinese Enterprise in Shandong, China. Engaged as the consultant on route optimization for a major Chinese Shipping Company. Won Silver Award in “App in the City” competition and Web Care Award in Hong Kong. Chief Operating Officer, OnePort Limited, Hong Kong, China 2004- 2006
• Setup and managed a team with 50+ staff, overseeing the day-to-day operations of Customer Service, Product Development and IT to deliver quality IT and related value-added services to the Port of Hong Kong.
• Built partnership with major corporations and trade associations in the logistics and transportation industries
• Established alliance with Hong Kong and Chinese government agencies.
• Key Achievement: Architected and successfully delivered 1st port based electronic data interchange (EDI) platform for the Port of Hong Kong in one year.
Vice President, E-MA Logistics Systems, Shanghai, China 2002- 2004
(Joint venture between Maersk Data and Shanghai Municipal Government)
• Represented Maersk Data to establish a brand-new Joint Venture Company in Shanghai.
• Set up the operation and grew the team to 45+ in 2 years to provide customized solutions, management consulting and offshore development to the logistics industries.
• Key Achievement: Successfully architected and built the 1st paperless customs declaration system with e-payment for Chinese Customs in Shanghai in 2 years.
Director of Global Logistics - Operational Support, Hitachi Data Systems, Santa Clara, CA, U.S.A. 2000-2002
• Established a global steering committee to manage system and process improvement.
• Coordinated and managed Global Logistics projects, i.e., Led the implementation of Oracle Applications 11i for Logistics operations.
• Evaluated alternative processes on improving operational efficiency, from order to delivery of storage systems
• Key Achievement: Complete a study regarding setup of operational centers in Asia for better efficiency in 3 months Vice President, Process and Technology, P-Serve Technologies, Pleasanton, CA, U.S.A. 1999-2000
• Founded an Internet start-up company that focused on security solution for global container transportation.
• Setup an 18-member IT team to build a real time cargo security monitoring platform based on an innovative and advanced RFID technology
• Key Achievement: Successfully developed a web-based platform using RFID for container cargo security and tracking within 1 year of operation that helped securing 2nd round of funding from investor. Director, Sales & Marketing, Maersk Data USA (A.P. Moller Group), Morristown, NJ, U.S.A. 1998-1999
• Established a new business unit to provide IT solutions for Logistics and Transportation Industries in Asia Pacific and North America.
• Developed the marketing and sales strategies, identified software packages for re-marketing and coordinated product development for the logistics and transportation industry.
• Key Achievement: Generated multi-million dollars of business opportunities in a year. 3 of 3
Director of Information Services & Development and Director of Customer Services, Orient Overseas Container Line, USA + Europe + Hong Kong 1982-1997
• Managed 30+ IT professionals to support 700 users and 30 offices in North America, including software development, infrastructure, network and help desk, with an annual IT budget of over US$3 million.
• Documented the current process, gathered the requirements globally, and completed a functional specification for the development of an enterprise application that based on client/server technology.
• Improved the information and support services to the company’s European operations by re-building the IT department that suffered from low employee morale and high turnover.
• Implemented e-Commerce strategy with major container ports in Europe, resulting in improved customer service.
• Led and implemented a paperless booking system that enhanced customer service and reduced costs for the company.
• Led a global team and developed a container management system, resulting in better asset management.
• Key Achievements: (a) Consolidated multiple data centers in Europe with 100+ staff into one in Felixstowe, U.K. within 1 year, (b) architected and successfully converted paper-based cargo booking to 100% paperless globally in 18 months, and (c) led the 1st EDI project with US Customs’ AMS (Automated Manifest System) in 1 year. OTHER EXPERIENCE:
Project Manager, Long Beach Container Terminals, Long Beach, USA IT Manager, Hongkong International Terminals, Hong Kong Part Time Lecturer, Hong Kong University, Hong Kong (Technologies for Logistics and Supply Chain) EDUCATION
August 2021
Master’s Degree in Law (LLM – Arbitration and Dispute Resolution) City University of Hong Kong, Hong Kong
August 1997
Bachelor’s Degree in Management (with Honors)
Saint Mary’s College, Moraga, CA, USA
CERTIFICATIONS
Certificate in Digital Identity for Trade and Development United Nations Conference on Trade and Development (UNCTAD) Certificate, Blockchain Technologies: Business Innovation and Applications MIT Sloan School of Management, USA
Detail Scheduling and Planning, Master Planning of Resources, Basics of Supply Chain Management Association for Suppl Chain Management (APICS), USA Certificate in Computer Programming
Hong Kong University, Hong Kong
The Full Technological Certificate in Telecommunication City & Guilds of London Institute, England
MEMBERSHIPS
CMILT – Chartered Member, Chartered Institute of Logistics and Transport FCIArb – Fellow, Chartered Institute of Arbitrators Committee Member, East Asia Branch
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