Customer Service Assistant Store
Resume:
Destany Stalcup
********@********.******.***
Yuba City, CA 95991
Objective: To employ my knowledge and experience with the intention of securing a professional career with opportunity for challenges and career advancement, while gaining knowledge of new skills and expertise. Qualifications:
● Working well under pressure including fast-paced environments
● Establishing positive and professional relationships with customers
● Cash/check handling experience
● Excellent knowledge of the following software: Microsoft Office (Word, Powerpoint, Outlook, Excel, etc.) Google Docs, Google Slides
● Detail-oriented with excellent comprehension skills
● 6 years of experience in customer service/cash handling along with 4 years of management skills
● Bilingual with American Sign Language
Work Experience:
August 2021 - Present, Medical Receptionist, Retinal Consultants, Yuba City/Grass Valley, CA
● Greeted patients, family members, visitors staff and physicians in a while and respectful manner
● Kept attention to detail while scheduling patients correctly during situations where patients may be in distress during emergency situations
● Held responsibility to coordinate the daily administration of doctors, staff, and visitors to keep a healthy work flow environment
● Checking messages, faxes, and responding in a appropriate timely manner January 2019 - Present, Brand Ambassador, Team Enterprise, Northern California (multiple locations)
● Educated customers regarding all brands/companies employer did business with about a variety of exclusive products via one-on-one interaction
● Provided excellent customer service using “Point of Sale” technique while also increasing and maintaining those sales by furthering brand loyalty with customers
● Built customer confidence by actively listening to their concerns and giving appropriate feedback; educated customers on product and service offerings
November 2018 - Present, Promotional Model/Brand Ambassador LVT Models, Northern California (multiple locations)
● Reinforce and increase brand awareness while also educating consumers regarding the key brand attributes
● Collaborated with multiple companies/brands/vendors to discuss tactics for a unique marketing experience for all consumers/viewers
● Learn product attributes within one week or less time and be able to sell the product to the public; Hand out promotional materials and draw attention to product booth, table, and event May 2017 - August 2018, Assistant Store Manager, Mountain Mike’s Pizza, Vacaville,CA
● Provided excellent customer service in person and/or over the phone while answering any and all inquiries requested
● Processed cash/check/credit card transactions with perfect accuracy; preformed safe drops and counting of the safe
● Collected data via taking inventory of all products in the restaurant Education:
● Solano Community College - Obtained a Associates Degree for Transfer in Psychology Class of 2021 (3.2 GPA)
References Available Upon Request
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