Ware house associations/Customer Service Representative
Resume:
Bridget Marie Andrews
Ortonville, MI 48462
Email: adr90d@r.postjobfree.com
OBJECTIVE:
Customer Service Representative in an office setting. Two years of experience as a Customer Service Representative. Seeking to secure a position which will allow me to utilize my experience within all facets of customer service, reception, and administration across diverse industries.
SUMMARY OF QUALIFICATIONS:
Customer Service Experience
Para-professional
Accounting: payable and receivable
Collections
Inventory control
Microsoft Office
QuickBooks
Payroll
Appointment scheduling
EXPERIENCE:
Customer Service
Amedae Salon, Ortonville, MI
02/2021 to present
Schedule appointments
Cash in/cash out
Receives all visitors and telephone calls
Receives deliveries
Arranging and organizing Inventory
Create, process and organize daily work tickets for all stylists
Responsible for opening and closing salon on a daily basis
Maintains a spotless, organized and friendly atmosphere for clients and employees
Customer Service
Cherry Hill Lanes, Clarkston, MI
08/2019 to present
Organize leagues
Assist customers
Answer phones
Accept deliveries
Inventory control
Community Support Aide
Chippewa-Luce-Mackinac Community
10/2015 to 10/2016
Assisted clients with everyday needs such as:
Cleaning residence
Personal needs:
Scheduling doctors’ appointments
Transportations to and from appointments
Companionship
Tutor/ Counselor
Upward Bound, Sault Sainte Marie, MI
06/2011 to 8/2011
Assisted learning disabled students with the following:
Homework
Problem solving
Organization skills
Communication skills
Team work
Social skills
Community Support Aide
Hiawatha Behavior Health, Sault Sainte Marie, MI
04/2010 to 09/2010
Assisted Patients with Autism as well as other mental, physical and behavioral disabilities with the following as well as documentation of assistance with results of tasks completed:
Special Olympics
Meal preparation
Household cleaning
Menus
Grocery shopping
Personal Care
Social interaction
Problem solving
Para Professional
Lawrence West Junior High School, Lawrence, KS
08/2007 to 06/2008
Assisted the special education teacher in general daily classroom activities, helped Autistic students. Cared for their physical, emotional health and safety, affirming their abilities while striving to promote dignity in all relationships.
Taught social skills
Taught life skills
Adjusted daily assignments to accommodate student specific learning level. *Planned and facilitated group activities to expand their learning into real life situations.
Para Professional
Clarkston Public Schools, Clarkston, MI
10/2006 to 03/2007
Assisted the special education teacher in general daily classroom activities, helped Autistic students. Cared for their physical, emotional health and safety, affirming their abilities while striving to promote dignity in all relationships.
Taught social skills
Taught life skills
Adjusted daily assignments to accommodate student specific learning level.
Planned and facilitated group activities to expand their learning into real life situations.
Para Professional
Brandon Public Schools, Ortonville, MI
10/2006 to 03/2007
Assisted in both regular and special education classrooms. I performed the following assistance and guidance.
Taught social skills
Taught life skills
Taught problems solving skills
Assisted students one on one with in class assignments
Adjusted daily assignments to accommodate student specific learning level(s)
Planned and facilitated group activities to expand learning into real life situations.
Assistant Accountant
Dalrada, Bloomfield Hills, MI
06/2006 to 10/2006
Assisted the Controller. I prepared financial statements and accounts, budgeting, managing ledgers and processing invoices. .
Generated weekly payroll reports for 40 employees using MAS500
Generated monthly payroll reports for 50 employees using MAS500
Generated weekly employee reports for insurance companies
Generated payroll reports for 40 employees weekly reports
Processed Accounts Payable for 15 accounts
Daily bank deposits
Check run of 15 check ran daily.
Generated reports upon request for upper management
25 weekly outbound calls for collections purposes
Assistant Manager/Secretary
Roys Floor Store Co., Waterford, MI
02/2003 to 06/2005
Assisted customers in person, over the phone and via on line. Acted as the “go between” between management employees.
Supervised ten people
Ordered all supplies.
Scheduled installations
Worked with installers.
Made 20 to 30 follow up calls with customers daily to verify installation satisfaction
Maintained inventory levels to be kept at satisfactory levels
Problem solver between management and employees
EDUCATION & TRAINING
Kansas Community College
Kansas City, Kansas
General Studies
Oakland Community College
Auburn Hills, MI
June 2006 - General Studies
Sault Ste. Marie High School
Sault Ste. Marie, MI
June 1999 - General Studies
HONORS, AWARDS, PROFESSIONAL ORGANIZATIONS
Community elections and Special Olympics
.
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