Customer Service Charleston
Resume:
Lynn Hays
Midway Park, NC *****
**********@*****.***
Professional Summary
Reliable employee seeking Job Title position. Offering excellent communication and good judgment.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Talented Director with excellent marketing, customer service and facility oversight skills coupled with more than Number years of experience. Highly effective and comfortable working with people at all organizational levels.
Skills
Work Crew Coordination
Hiring and Retention
Production Process Coordination
People Management
Issue Resolution
Administrative Support
Positive Reinforcement Methods
Goals and Performance
Constructive Feedback
Personnel Scheduling
Process and Procedure Refinement
Operational Reporting
Work History
June 1984 - August 2010
National Research, LLC - Washington, DC
Director
Monitored office workflow and administrative processes to keep operations running smoothly.
Delegated assignments based on plans, project needs and knowledge of individual team members.
Provided documentation of processes to comply with regulations and company policies.
Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Worked with team leaders to arrange schedules based on production requirements and available resources.
March 1978 - April 1984
Cj Research - Arlington Hgts, IL
Shift Lead Supervisor
Trained new employees and delegated daily tasks and responsibilities.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Enforced company policies and regulations with employees.
Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance on Timeframe basis and conveyed constructive feedback to improve skills.
Education
June 1969
Bishop England High School Charleston, SC
General Studies
Contact this candidate