Customer Service Center Agent
Resume:
CELIA C. ZOLUAGA
Zone *, National Highway, Nanga, Guimbal Iloilo
Cellphone No.:+639*********
e-mail address:***********@*****.***
POSITION APPLYING FOR: DIETITIAN
LICENSE/CERTIFICATION
1995 Passed - Licensure Examination for Nutritionist-Dietitian
1992 Passed - Sub Professional Licensure Examination of the Civil Service Commission
LTO Drivers License No.: FO3 17-006566
COVID VACCINATION STATUS: FULLY VACCINATED. BOOSTERED.
Specialization/Training
Diabetes Education Training Program by the Association of Diabetes Nutritionist Educators of the Philippines (ADNEP) and Philippine Association of Diabetes Educators (PADE)
Century 21Hotel
Quezon Street, Iloilo City
April 8-11,16-18 and 23-25, 2010
Certificate of Completion
Diabetes Education training Program for Registered Nurses, Nutritionist-Dieticians and other Allied Health Care Professionals
Century Park Hotel
August 28, 2010
COMPUTER LITERACY
(MS Word, MS Excel, MS Powerpoint)
Microsoft Excel Tool Productivity Workshop
May 13, 2014
St. Clements Retreat House
La Paz, Iloilo City
OTHER QUALIFICATIONS/SKILLS
Strong critical thinking
Time management
Proficient on research and implementation
Strong leadership and supervisory skills
Teamplayer
Can work under pressure
Health Care Educator
Expert in diet, nutrition and nutrition assessment
Proficient in making program and policies development on healthcare
Excellent on making food intervention and management
Excellent in meal cycle preparation based on need, cost and culture
WORK EXPERIENCE
1.CREATIVE DISHES AND RECIPES, INC.
THE MEDICAL CITY – ILOILO, Dietary Department
Chief Nutritionist - Dietitian
Locsin Street, Molo
Iloilo City, Philippines
November 8, 2015 – May 25, 2019
2.THE MEDICAL CITY – ILOILO (Formerly Great Saviour International Hospital)
Chief Nutritionist - Dietitian
Locsin Street, Molo
Iloilo City, Philippines
April 16, 2010 – November 7, 2015
3.GREAT SAVIOUR INTERNATIONAL HOSPITAL
Chief Nutritionist - Dietitian
Locsin Street, Molo
Iloilo City, Philippines
February 9, 2008 – April 15, 2010
DUTIES AND RESPONSIBILITIES:
In-charge of the over-all operation of the Dietary Department
Assess nutritional needs, diet restrictions and current health
Makes research and implement healthcare programs in the hospital
Participates in medical health programs inside and outside the hospital
Makes supplementary feeding program to inpatient and outpatient undernourished children
Consult with physicians and health care personnel to determine nutritional needs and diet restrictions of patient or client.
Advise patients and their families on nutritional principles, dietary plans and diet modifications, and food selection and preparation
Counsel individuals and groups on basic rules of good nutrition, healthy eating habits, and nutrition monitoring
Monitor food service operations to ensure conformance to nutritional, safety, sanitation and quality standards.
Coordinate recipe development
Develop policies for food service or nutritional programs
Inspect meals served for conformance to prescribed diets and standards of palatability and appearance.
Prepare and administer budgets for food, equipment and supplies.
Purchase food in accordance with health and safety codes.
Select, train and supervise workers who plan, prepare and serve meals.
Coordinate diet counseling services.
Advise food service managers and organizations on sanitation, safety procedures, menu development, budgeting, and planning
Organize, develop, analyze, test, and prepare special diets
4.GREAT SAVIOUR COLLEGE
PART-TIME COLLEGE INSTRUCTOR
P. Gomez Street
Iloilo City
November 2009-November 2010
Job Description:
Teaches Diet Therapy subject to Nursing students
EDUCATIONAL ATTAINMENT
College Central Philippine University
B.S. Nutrition and Dietetics
Jaro, Iloilo City
1990-1995
Secondary Camarines Norte National High School
Daet, Camarines Norte
1986-1990
Elementary Abaño Pilot Elementary School
Daet, Camarines Norte
1980-1986
PERSONAL DATA
Birth Date March 3, 1973
Birth Place Jose Panganiban, Camarines Norte, Philippines
Weight 115 lbs.
Height 5’0”
Religion Roman Catholic
Civil Status Married
SEMINARS/TRAININGS
Nutritionist-Dietitians Association of the Philippines
Best ND Practices: Drivers of Change and Innovation
64rd Annual Convention
February 20-22, 2019
Conrad Hotel, Manila
CREATIVE DISHES AND RECIPES, INC.
Six Fundamental Behaviors in Customer Service
The Medical City Iloilo
October 26, 2018
CREATIVE DISHES AND RECIPES, INC.
Motivational Leadership
The Medical City Iloilo
October 26, 2018
Nutritionist-Dietitians Association of the Philippines
63rd Annual Convention
Road to Excellence: Bringing Education and Nutrition Together
SMX Davao Convention Center
J.P Laurel Avenue, Lanang, Davao City
February 22-23, 2018
CREATIVE DISHES AND RECIPES, INC.
Food Safety Seminar
The Medical City Iloilo
July 27, 2016
Nutritionist-Dietitians Association of the Philippines
Integrating and InnovatingNutrition and Dietetics in Sustainable Development
61st Annual Convention
Royal Garden Convention Hall, Iloilo City
February 24-26, 2016
Creative Dishes and Recipes, Inc.
Cultivating Positive Customer Service Attitude
The Medical City Iloilo
January 28, 2016
Philippine Society For Parenteral and Enteral Nutrition
Basic Nutrition Support for Dietitians
June 25, 2015
Quest Hotel, Cebu City
Orion HIS Training with actual hands on
The Medical City Iloilo
March 2015
Quality Planning Conference
June 26, 2014
The Medical City Iloilo, Iloilo City
Fire Fighting Drill
June 10, 2014
The Medical City Iloilo, Iloilo City
Fire Fighting Drill Exit
March 13, 2014
The Medical City Iloilo
Microsoft Excel Tool Productivity Workshop
May 13, 2014
St. Clements Retreat House
La Paz, Iloilo City
9th Annual Convention (PhilsPen)
Philippine Society for Parenteral and Enteral Nutrition
Medical Nutrition Therapy
The Missing Piece
Philippine in Clinical Practice
October 22-23, 2013
Dusit Thani Manila
Ayala Center, Makati
Earthquake/Typhoon/Fire and Flood Management
June 21, 2013
The Medical City Training Room
Fire Management
June 21, 2013
The Medical City Training Room
Service Process Marketing Workshop
May 24, 2013
The Medical City Training Room
10th Joint Annual Convention
Diabetes Status… its Complicated
Century Park Hotel, Manila
August 42-25, 2012
Optimizing Nutrition and Lifestyle Strategies for Diabetes Management in Daily Practice
3rd Diabetes Nutrition WorkShop
Nestle Nutrition Institute
May 17,2012
Crowne Plaza Manila Galleria
Quezon City, Manila, Philippines
Integrating Nutritional Care in Comprehensive Diabetes Management
2nd Diabetes Work Shop
Nestle Nutrition Institute
May 18-19,2011
Edsa Shangri-la Hotel
Manila, Philippines
Nutritionist-Dietitian’s Association of the Philippines
March 3-4, 2011
Sofitel Philippine Plaza
CCP Complex, Pasay City
HIV-AIDS Awareness
September 26,2010
The Medical City Iloilo
Push Hard, Push Fast. A Basic Life Support Training
September 26, 2010
West Visayas State University Rizal Hall
La Paz, Iloilo City
Insulin Delivery And Blood Sugar Monitoring: Doing it Right
July 24, 2010
Grand Tower, Iloilo City
HI FIVE! CLEAN HANDS
The Infection Control Committee Hand Hygiene Program Launching
Great Savior International Hospital/The Medical City Iloilo
June 8, 2010
2nd OSPFI Regional Weekend Course
“OSPFI Regional Caravan
May 10,2010
Sarabia Manor Hotel
Convention Center,
Iloilo City
Certificate of Participation
Diabetes Education training Program for Registered Nurses, Nutritionist-Dieticians and other Allied Health Care Professionals
Century 21 Hotel, Iloilo City
April 25, 2010
Hospital Infection Control
March 12, 2010
SIH, Iloilo City
PPG Control on Diabetes Mellitus
November 2009
Escas, Iloilo City
CERTIFICATES OF APPRECIATION
LECTURER
Nutrition for Patients with Acute Myocardial Infarction for the Specialized Acute Myocardial Infarction NurseTraining Program
The Medical City Iloilo
June 1, 2017
RESOURCE SPEAKER
Dietary Management of Adult-Onset Diseases
December 16, 2014
The Medical City Iloilo
RESOURCE SPEAKER
Diabetes Mellitus
Hotel del Rio, MH del Pilar Street
Molo, Iloilo City
May 31, 2014
RESOURCE SPEAKER
Healthy Eating
“Living Life to The Fullest. I EXCEL!”
Emillion Specialty Restaurant
Iloilo City
July 27, 2013
RESOURCE SPEAKER
Diabetes and Call Center Agent
SPI Global’s Wellness Month Event
July 27, 2012
RESOURCE SPEAKER
Diabetes - Healthy Lifestyle
Iloilo National High School
July 13,2012
RESOURCE SPEAKER
Hypertension Lecture
Patient Education Program Talk (PEP Talk)
Multi-Specialty Intervention Center (MUSIC)
The Medical City loilo
April 21,2012
REFERENCES:
Dr. Felix Ray Villa
Chief Medical Officer
The Medical City Iloilo
Brgy. Tap-oc, Locsin Street
Molo, Iloilo City
Dr. Mary Pauline Hormillosa
Head Acute Stroke Unit/Brain Attack Team
The Medical City Iloilo
Brgy. Tap-oc, Locsin Street
Molo, Iloilo City
MS. MA. CRISTINA FUSINGAN
HR Payroll Officer
The Medical City Iloilo
Brgy. Tap-oc, Locsin Street
Molo, Iloilo City
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