Data Entry Customer Service
Resume:
Jacqueline Dionne Baldwin
I am looking forward to obtaining a position with a growing company that will allow me the opportunity to advance.
Satsuma, FL 32189
**************@*****.***
The perfect job that could be offered to me would be one where I am able to make a difference. I enjoy being of service to others. I am an excellent listener and a great problem solver. I enjoy keeping busy and don't mind spending additional time on something if I need to. I currently live in Florida and my wish is to relocate asap. I believe I will be an asset to your company and look forward to growing with you.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Small Business Owner
Bobs Collision and Paint Center - East Palatka, FL September 2005 to March 2015
My husband and I ran an auto body shop and we also had 3 rental properties. At the rental properties I would interview tenants, file evictions, clean and repair rental properties, advertise available rentals, and collect rental monies due. I also spent my days at the body shop writing estimates, ordering parts, diagnosing auto issues. I would often communicate with insurance companies and their adjusters regarding damage to our customers vehicles. I was responsible for payroll, accounting and filing our business taxes. I have hired some shop employees and I have started them with the basics. I would often bounce from rental to rental and then to the shop. I enjoyed staying busy and working hard. Retail Manager
Hickory Farms of Ohio - Willow Grove, PA
1999 to February 2002
I would set up, stock, merchandise, hire, train and manage around 3-5 employees. I was also responsible for maintaining proper food temperature, stocking, ordering, customer service and competing for large quantity commercial sales. I was also responsible for the payroll of my employees and ensuring bank deposits made were correct. The employees are hired only for the season of Christmas, approximately 2 1/2 months. Managers rs are employed about 4 months each year.
• Motivated entire team
• Hired and trained 3-6 employees
• Managed all aspects of running store
• Handled all associates' scheduling
• Performed nightly drawer counts
Machine Operator/ Assembler
General Machine Products - Trevose, PA
1992 to 1995
• General Products was a machine shop where I ran an array of machines. Each job had a set rate of how many you needed to produce in a given amount of time. I was able to independently do the following: 1. Set up and use of numerous milling machines
2. Set up and usage of several drill presses
3. Assembly of an array of tools used for Bell South and Peco Electric. 4. Inspection of each piece manufactured to ensure that it can be safely used in the field. 5. I was introduced to their CNC machines and became aware of some of the processes involved. 6. I would pack the equipment for shipment.
7. I learned to spot weld after briefly working in the welding department. 8. Maintained machining equipment
9. Visually inspected equipment parts and deliveries 10. Ensured the packing of the inventory was accurate Telemarketing Sales Representative to Telemarketing Manager Northeastern Water Resources - Wilmington, NC
1991 to 1993
I started as a telemarketer at a company that sold water purification systems in Wilmington, Deleware. My father at the time worked in a field sales position with this company. When my father left to open his own field office I became telemarketing manager of the Princeton, New Jersey location. My duties included hiring, training and supervising 3 to 5 telemarketers and verifying the appointments they set with potential customers.
Inventory Control Specialist
Toys R Us Distribution Center - Morrisville, PA
March 1987 to April 1990
My position as an inventory control clerk in the Toys R Us allowed me the opportunity to work with customers, store and warehouse employees, which also permitted me to learn a great deal about a retail establishment. When needed I was also available to pull merchandise needed in the stores and assist in loading it into the stores truck. My everyday duties would generally include some customer service phone calls, data entry, managing the stock inventory for 28 retail Toys R Us stores and making price adjustments in each of the stores. This position was put in place to properly reconcile bookkeeping of each of the 28 stores. I would also handle the newspaper ads for Toys R Us. Education
Bachelor's in Business Administration
Choosing College - Florida Keys, FL
August 2022 to August 2022
Some college in Law/Legal Studies and Business Management Post University - Connecticut
October 2021 to May 2022
Junior High School Education
Pennsbury High School - Fairless Hills, PA
August 1984 to February 1988
Skills
• Automotive Diagnostics
• Automotive Repair
• Auto Estimating
• Telemarketing
• Store Management Experience
• Legal Research
• Merchandising
• Management
• Oil Change
• Assembly
• Machining
• Payroll
• Legal Drafting
• Accounts Receivable
• Pricing
• Sales
• Quality Assurance
• English
• Negotiation
• Mechanical Knowledge
• Retail Sales
• Leadership
• Customer service
• Analysis skills
• Basic math
• Organizational skills
• Vehicle Maintenance
• Mechanic Experience
• Office Management
• Accounts Payable
• Tax Experience
• Event Planning
• Public accounting (2 years)
• Office procedures (2 years)
• Typing (10+ years)
Languages
• English - Fluent
Certifications and Licenses
Driver's License
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