Registration Specialist Customer Service
Resume:
Dina M Campa
*****.****@*****.***
Admistrative support professional with experience to adept in fast-paced environments, demanding strong organizational leadership and interpersonal skills. Committed to exceptional customer service detail oriented . P r o f e s s i o n a l E x p e r i e n c e
United Healthcare System
Plan Advisor, June 2019-Current
• Assisted members with understanding their benefits
• Co-pays and Deductible
• Finding Providers that are in network
• Authorizations
• Reviewed claims with Providers and Members
Directed calls to appropriate areas
Bexar County Hospital District
Registration Specialist October 2015-February 2018 Specialty Team
• Intake of inbound calls to schedule appointments
• Obtain and verify patient data
Insurance eligibility and financial responsibility Education
L.W. Fox Technical High School
• High School Diploma
A d d i t i o n a l S k i l l s
• Microsoft Office, with a focus on Excel
• Bilingual in Spanish and English
• Typing:40 Words per Minute
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