BACKGROUND SUMMARY
High School Graduate offering customer service, stocking loading and unloading. Excellent communication and problem-solving skills. Dedicated to achieving customer satisfaction as well as meeting and surpassing company expectations.
COMPETENCIES
• Strong leadership abilities and tact when interacting with others
• Ability to provide courteous and professional customer service
• Computer and technical skills
• Exceptional attention to detail
EMPLOYMENT HISTORY
FedEx Express, Los Angeles, Ca
Package Handler, January 2020-Febuary 2021
•Loads unloads packages onto or from pallets, trays, racks, and shelves by hand
•Assisted with unloading truck deliveries in a timely and safe manner
• Organized inventory of items
• Loads, unloads, and moves materials into the warehouse
• Sorting, assembling, and arranging packages according to their characteristics and specifications, such as size, for more efficient transportation and delivery.
Target, Los Angeles, Ca
Cashier, June. 2019 – January. 2020
•Using the store POS system to ring up customer purchases
•Bagging items for customers in a manner that protects them from damage
•Helping customers locate merchandise throughout the store
•Processing returns while adhering to the company always return policy
•Putting away returned merchandise in the appropriate area of the store
G2 Secure Staff, Los Angeles, Ca
Customer Service Associates, February 2016-May 2019
• Greeted passengers in a friendly and courteous manner
• Assisting passengers with moving luggage to their vehicles, taxi stands, parking shuttle stations, and rental car stations.
• Gathers wheelchairs in the concourse and returns them to the staging area for use
• Pushing passengers in a wheelchair to and from their arrival/departure gate
• Coordinate between Wheelchair Staff and Baggage porter provider
Hawkins House Of Burgers
Cashier/Host, February. 2014 – March. 2016
• Met and greeted customers with a friendly attitude
•Took reservations via phone and website
• Manage table reservations and assign tables
• Handle customer complaints and issues
EDUCATION
Diploma, June 2013
John Hope, Los Angeles, CA