Customer Service Sales Manager
Resume:
Sylas Salvatore
*******@*****.***
**** * ******* *** **** AZ 85209
Birthday: 07/07/1987
Objective
Proactive, customer-orientated professional with
over 8 years of experience in Customer service.
Always looking to learn new skills, take on extra
responsibilities, and grow professionally.
Work Experience
PayPal 02/2018 - 03/2022
Escalations manager
To bring order, structure, and focused management
attention to the customer's problems in order to
gain complete consumer satisfaction. Prioritize and manage escalated issues affecting our products for
multiple customers to successful resolution
DirecTV 02/2016 - 08/2018
Outside Sales Manager
Outside sales managers set reasonable sales targets and use techniques to maximize staff efficiency.
They connect with their clients to determine their needs and make any adjustments to their business
plans as needed. An outside sales manager should
have a good idea of the current market trends to
identify business opportunities that will generate more revenues and resources.
United States Army 06/2009 - 06/2016
Infantryman
infantryResponsible for the physical and mental
readiness, weapons proficiency, medical skills
proficiency and the leader development of four
soldiers within his team; entrusted to secure and
promote professional and lasting partnerships with Iraqi Security Forces within the units area of
operation; lead and conduct combat patrols within
the guidelines of the unit commander; prepare his
Soldiers for deployment to the theater of operations; maintain accountability and maintenance of his
team; assigned equipment valued in excess of
$150,000.00
Skill
Word
spreadsheet
Power point
Education
Associate Degree in Customer 08/2018 - 07/2020
service
Colorado State University
G.P.A. 3.10
Achievements
Music is life foundation 04/2020 - Nowadays
Owner
I Founded a Non Profit group that collects repairs and donates musical instruments for kids
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