Robert McGowan

**** ****** ** #*** ******* Estates, Illinois 60169 1-847-***-****

adr8rs@r.postjobfree.com

PROFESSIONAL SUMMARY

Dedicated Machine Tool Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced Mgr of Applications with over 40 years of experience in machine tools. Excellent reputation for resolving problems and improving customer satisfaction.

ACCOMPLISHMENTS

Achieved customer satisfaction through effectively helping with machining their parts.

Achieved customer satisfaction by completing accurate machined parts with accuracy and efficiency.

Supervised team of 1-3 staff members.

SKILLS

Product development

Teamwork and Collaboration

Critical Thinking

Attention to Detail

Problem-Solving

Self-Motivated

Active Listening

Decision Making

WORK HISTORY

MGR. OF APPLICATIONS 06/2017 to 04/2022

Niigata Machine Techno Elk Grove Village, IL

Manager - Over 1 Person but in the past, it was over 3 people. We did time studies, instructors of our equipment (Horizontal Machining Centers) by training the operators how to operate and programmers how to program our machines using Fanuc Controls. Travel all over the world if necessary. Helped the sales people sell our equipment.

Set up and did trade shows in Chicago, CT, TX and CA

Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.

Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.

Interviewed, hired and trained staff, leading performance reviews and offering constructive feedback.

Coordinated Machine Systems projects, defined scope and managed milestones.

Created plans and communicated deadlines to complete projects on time.

Actively listened to customers' requests, confirming full understanding before addressing concerns.

Worked flexible hours across night, weekend and holiday shifts.

Exceeded goals through effective task prioritization and great work ethic.

Used coordination and planning skills to achieve results according to schedule.

MGR OF APPLICATIONS 12/2000 to 09/2016

Niigata Machine USA Schaumburg, IL

Same as previous - Worked for the same Japanese Company since 1982 until April of 2022 but under different company names

INSIDE SALES MGR 04/1994 to 12/2000

Goss & Deleeuw Machine Berlin, CT

Prepared pricing strategies for current customers to enhance sales and increase profitability.

Worked closely with other departments to promote products and marketing campaigns.

Updated accounts and maintained long-term relationships with clients.

Coordinated activities and projects to plan sales department operations and meet timelines.

Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.

These were specialty machines only for a select group of customers making parts for the plumbing industry

MGR. OF APPLICATIONS 06/1982 to 07/1994

G&W Machine Co. East Windsor, CT

Same Job and position as above for Niigata Machines

EDM PROGRAMMER 01/1981 to 07/1982

West Hartford Tool & Die Newington, CT

Wire EDM Programmer

Setup Tooling Dies, programmed them and operated the equipment. When the wire broke, we had to restring the machine and start the program from the correct position.

CNC PROGRAMMER 06/1973 to 06/1981

Fenn Mfg. Newington, CT

Translated work orders and blueprints into machining parameters and plans.

Inspected finished products to verify compliance with production tolerances.

Manually Developed streamlined tool paths and fabrication methods to reduce production time of helicopter parts.

Analyzed job orders and performed necessary calculations while modifying existing programs for increased efficiency.

Worked closely with clients to establish specifications and system designs.

Programmed work paths for both mills and lathes.

Produced finished products at scales ranging from .0001 inch to .005 inch

Applied accepted geometric dimension and tolerance standards to projects to maintain sound structural integrity.

Provided training for clients on automated systems and complied with all safety rules and regulations.

Created precision CNC projects for clients in many different industries

Created and improved methods for improving program storage

Prioritized tasks to meet project deadlines and remained composed in busy work environments to avoid wasted time and effort.

Prepared documentation (Manually) for machine controllers to guide setup and operation.

Reviewed and modified existing programs to improve areas such as material waste or production time.

Studied blueprints to understand specifications and adjusted machines to produce quality parts.

Programmed Fanuc controls to properly position tools and workpieces, set specific feeds/speeds and determine cut depths for optimal operations.

Operated Machines to machine parts according to the blueprint tolerances

Identified required reference points, paths and hole locations for pieces.

Oversaw task prioritization and remained calm in fast-paced situations to streamline accomplishment of key milestones.

Developed new programs to control machine operations.

Reviewed blueprints to determine proper setup procedures for producing specified parts.

Calculated dimensions, tool selection and machine speeds from new orders.

Performed safety, efficient and accurate equipment operations to remain compliant with company measures and optimize product results.

Developed exemplary collaboration skills by closely working, collaborating and interacting with other team members to accomplish goals with high-quality work.

Maintained clean, neat and well-organized work area and disposed of trash in proper receptacles to promote productivity, safety and efficiency.

EDUCATION

No Degree Machine Shop Technology

The Williamson Trade School, Media, PA

Three Year School about Machine Shop Graduated 1973

High School Diploma 06/1970

Lebanon High School, Lebanon, PA

Machine Shop

Do not know Mastercam or AutoCAD

BOWLING AND A MINISTER

Bowling - Average over 200

Minister - One of Jehovah's Witnesses since 1974

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