Administrative Assistant Program Manager

Debbi-Jo Duel

Extensive experience working with adolescents and adults with behavioral, mental health and substance abuse issues.

Athol, MA 01331

*********@*****.***

(978) 320,1144

I have over 30 years of experience and training working with adolescents and adults in residential settings, locked units, and foster care setting. I have worked with clients with mental health issues, substance abuse and dual diagnosis. I also have worked with individual who were sexually and emotionally abused. I also have experience with individuals who were sexually acting out. I started out as direct care,case manger, unit manger and worked my way up to A Program manager. Authorized to work in the US for any employer

Work Experience

Family support worker

ARC of Central Ma

August 2012 to Present

Responsibilities include assisting with developing ISP goals, follow through on goals, advocate for needs and rights. Frequent contact through email, telephone and meeting with agencies involved with individuals I work with. Take individuals out to community outings, teach daily living skills and assist as needed, take to medical appointments, help look for employment and assist with job applications. Home Health Care Aide

Cerapalsy of Massachusetts - Athol, MA

August 2010 to Present

Greenfield ma

Adult Foster care

24 hours, daily care for an adult male with cerebral palsy, quad and required complete ADL care. Responsible for all doctors, and therapy appointments. Cerapalsy of Massachusetts

May 2007 to Present

PCA

Responsibilities include assisting with ADL, medication, medical and dental appointments. Budgeting, cooking, cleaning and socialization.

YMCA

1998 to Present

Childcare Specialist

Stetson School - Barre, MA

1996 to Present

March 1989 to August 1997

01005

Direct childcare responsibilities in a staff secure program serving adjudicated and non-adjudicated juvenile sex offender, ages 10-18. Responsibilities include direct supervision of residents. Behavioral management in the residential milieu, paperwork that included residential reports for Individual Service Plans meetings,

In November 1991, I assumed facilitator responsibilities in a sex offender specific treatment group. These responsibilities included the development and implementation of specific supervision plans for students requiring special supervision due to sexualized acting out behaviors in the milieu. Program Manager

DDS - Winchendon, MA

1995 to Present

Volunteering Activities

LIFESKILLS INC

1995 to Present

Program Manager of clients (DDS) living in the Community LIFESKILLS INC

August 2011 to August 2013

Hire, supervise, mentor and evaluate Counselors. Participate in the development and implementation of component goals, objectives, and work plan tasks that are directed toward accomplishing the Agency's Mission and Vision.

Facilitate / Participate in supervision, team, and other assigned meetings. Develop and manage program budget, maintain section 8 housing, healthcare insurance, fuel assistance and Snap.

Ensure optimum program coverage through the development and monitoring of the schedule. Develop program structures and routines, which promote a therapeutic milieu, which fosters growth and development for all. Develop and monitor all procedures that ensure the physical safety and cleanliness of the program.

Responsible for collaborating with Licensed Clinicians and other Trans-disciplinary Team members to complete all Assessments, Individualized Action Plans, Service Notes and Periodic Reviews according to

prescribed timelines.

Responsible for the implementation of high quality rehabilitation according to each persons Individualized Action Plan. Assist in the collection, analysis and timely reporting of all rehabilitation billing.

Responsible for accurate and timely Events Reporting to the networks' Administrative Assistant Monday through Friday.

Collaborate with Individuals Served, Licensed Clinician, Registered Nurse, and other members of the team in the implementation and monitoring of any self-management and health and wellness plans and activities.

Facilitate and monitor the implementation of activities that create opportunities for the development of valued roles and personal relationships in the community. Responsible for the correct implementation of all prescribed medical and medication protocols in accordance with agency and MAP policies. Participate in On-call Beeper rotation.

DSW II(supervisor)

Developmental of Developmental Services - Templeton, MA August 2009 to 2011

Templeton ma

24-Hour supervision of clients living in the community. Duties include: Supervision of staff, planning and organizing daily and monthly activities. Assisting in developing and implementing ISP's and behavioral plans. Setting up, attending and follow-up on medical appointments. Administer medication Human rights meetings with clients on quarterly basis, attend human rights officers meeting once a month, yearly training of staff or new staff.

Supervisor

LIFESKILLS INC - Orange, MA

August 2003 to 2010

Orange, MA

August 2003 to 2010

Coached Varsity, JV and Middle School Field Hockey team. Duties Included: Supervision of Athletes before, during and after practices and games. Scheduling, organizing and implementing practiced and also planning and implementing game plans.

Supervisor

weekly, monthly residential reports, behavioral management plans, petty cash, daily scheduling

LIFESKILLS INC - Worcester, MA

2006 to 2009

- Worcester, MA

2006 to 2009

24-hour supervision of clients in a locked setting-serving adolescents with serious mental health issues, dual diagnosis and addiction recovery.

Duties Included: Direct supervision of clients, crisis intervention, internal incident reports, daily logs, weekly, monthly residential reports, behavioral management plans, petty cash, daily scheduling for clients and staff.

Doing per diem hours.

Para-professional Teacher

LIFESKILLS INC - Gardner, MA

August 1995 to 2007

01440

Para -Professional teacher in a Day Treatment Program serving Adolescents with mental health issues. I assisted in Developing, hiring, organizing and implement the Odyssey program. Duties include: Lesson plans, Teaching academics, Crisis Intervention, Behavioral management, Directing and facilitating social skills groups, adult living skills, anger and stress management groups, ADL skills as well as routine paperwork (i.e.- Individual education plans, incident reports and daily logs, etc.). Attending and chairing IEP, DSS, DYS and meeting with all outside agencies involved with the program. Supervision of three assistant teachers and also providing supervision for substitute teachers.

Four years into the program I developed. Organized and implemented a vocational component to the Odyssey Program. Internal and community bases jobs. As students age out of program, Setting up housing, health Insurance, fuel assistance and Snap assistance.

Ralph C. Mahar Regional School Field hockey coach

Dare Mentor Family Services

LIFESKILLS INC - Worcester, MA

February 1997 to February 1999

01610

24 hour supervision of clients in home setting-serving clients with behavioral problems, verbally & physically aggressive, sexualize acting out, Alcohol, substance abuse and emotionally disturbed. Duties included: case management, direct supervision, crisis intervention, medication distribution, all medical and dental appointments, family work, supervise visits and paper work to include daily logs, incident reports, point sheets, weekly reports and monthly reports. Education

High school diploma

High school Diploma

Additional Information

Skills

• Autism (10+ years)

• Direct Support (10+ years)

• CPR (10+ years)

• Direct Care (10+ years)

• Child Care

• CPR Certified (10+ years)

• Organizational Skills (10+ years)

• training (10+ years)

• Documentation (10+ years)

• Management (5 years)

• Mental Health (10+ years)

• Microsoft Office (5 years)

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