Customer Service Property Manager
Resume:
Fort Mohave, AZ *****
**************@*****.***
I am seeking a challenging career in a fast-paced environment with room for growth based on personal merit. My goal is to exceed the expectations of my employer, clients and customers to develop and maintain strategic business relationships
Experience:
October 2021 – July 2022
Accounts Receivable-Billing
Samons Brothers Framing, INC.
Billing of Texas and Arizona divisions of framing/construction. Communicate with builders for customer service appointments and/or billing, keying in invoices, complete AIA’s for conditional and unconditional waivers to builders to release payments, order office supplies, notary when needed. I constantly utilize QuickBooks, BuildPro, navigate through builder web, and daily use of excel. June 2021- October 2021
Unemployed/ Relocated back to Arizona/ Seeked employment March 2021 - June 2021
LEASING AGENT / CASA DE ALDEA
Conventional/ LIHTC Property; Managed reception area, applications, telephone inquiries, filing, mail and telephone correspondence, customer service and general administrative duties. lease up of units, lease signing, inspection of units, daily property inspection. rent collections and follow-ups. prepare future and current resident application packets, move in and final walk- through inspections. February 2020 - March 2021
Unemployed/COVID/Relocation
July 2018 - February 2020
ADMINISTRATOR/RIVERVIEW RV RESORT OWNERS ASSOCIATION HOA; Resident relations, answer emails, respond to resident complaints, HOA payments, Internet payments, oversee daily property wide business tasks. Drive property to ensure residents were in compliance with HOA rules and regulations. Issue property violations and completed follow- ups for violations. Attend monthly board, budget and HOA (Finance, Infrastructure, ProShop, Golf Course and Activity) meetings, prepare annual budget. Communicate with various banks regarding property accounts and worked closely with property Attorney regarding any legal matters.
T a r a i s a H a r r e l l
August 2015 – January 2018
ASSISTANT PROPERTY MANAGER/RIVERWOOD VILLAGE APARTMENTS USDA/LIHTC Property; Managed reception area, applications, telephone inquiries, filing, mail and telephone correspondence, customer service and general administrative duties. Lease and Recertification lease signing, inspection of units, daily property inspection. Rent collection, lease violations and follow up. Prepare future and current resident application packets, Move In and final walk-through inspections. Corresponding and scheduling with vendors for maintenance repairs. Assist USDA with summer lunch programs for residents EDUCATION SKILLS
• Windows/Outlook
• Word/Excel/Power Point, Word Perfect
• Proficient in Yardi Voyager and Caliber
• Customer Relations
• Type 47 WPM
• Multi-phone lines
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