Front Desk Customer Service
Resume:
***********@*****.***
Fichardtpark, Bloemfontein.
SKILLS
Communication Skills
Customer Service
Ability to work under pressure
Ability to multitask
Computer Skills
LANGUAGES
English - Fluent
Afrikaans - Fluent
Sesotho - Fluent
Setswana - Fluent
IsiXhosa - Fluent
Lesedi I am a driven young Monei lady who is ambitious and a hard worker. I am passionate about working with people. I bring forth a professional attitude and appearance. I have solid written and verbal communication skills. I am able to be resourceful and proactive when issues arise. I have excellent organisational skills. I am good at multitasking and time-management and I am able to prioritize tasks. I am energetic and always eager to learn new things. I have proven work experience as a receptionist, serving as a supportive employee in high volume client settings. I am experienced in creating schedules, making appointments and providing clients with optimal service. I have proficiency in Microsoft Word, Microsoft Excel, Microsoft PowerPoint as well as Microsoft Access. I have hands- on experience in office equipment such as computers and printers. I can manage front desk settings with ease, in addition to managing a variety of administrative duties. I am eager to join a new team of people and assist them as a dedicated and passionate employee.
WORK EXPERIENCE
Receptionist
Dream House Properties
March, 2020 - June, 2021 Bloemfontein, Free State
• I greeted and welcomed guests. I would direct them to the appropriate person that they have come to see.
• I answered, screened and forwarded incoming phone calls.
• I receive, sorted and distributed daily mail/messages.
• I maintained office security by following safety procedures.
•I updated calendars and scheduled meetings.
• I kept updated records of office expenses and costs
• I made sure that the reception area is tidy and presentable at all times. Receptionist
LPK Group
August, 2021 - January, 2022 Bloemfontein, Free State
• Managed incoming and outgoing calls.
• Directed visitors to the appropriate person.
• Provided basic and accurate information about the company in person and via phone calls or Emails.
• Made sure front office supplies are always available.
• I updated calendars and scheduled meetings.
• Kept updated records of office expenses and costs.
• I performed other clerical duties such as filing and photocopying. EDUCATION
LLB Law
University of the Free State
February, 2017 - Continue, 205 Nelson Mandela Dr, Park West, Bloemfontein.
Grade 8 to Grade 12
Eunice High School
January, 2012 - Continue, 3 Jock Meiring Str, Universitas, Bloemfontein.
Grade 1 to Grade 7
Fauna Primary School
January, 2005 - Continue, 150 Springbok Rd, Fauna, Bloemfontein. REFERENCES
Molefi Maponya
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