Customer Service Center Representative
Resume:
Crystal
Stevenson
*******************@*****.***
Cleveland, OH
Summary I am a communicative customer service professional motivated to maintaining customer service satisfaction and contribute to company success. I have history managing large amounts of inbound calls and sustaining satisfactory relationships with customers paired with outstanding active listening and multitasking abilities. Experience
Hostess and Cashier
Texas Roadhouse • Cleveland, OH
06/2015 - 11/2015
I greeted guests and gathered information to see groups or placed them on waiting list Hostess and Cashier
Big Boys Restaurant • Cleveland, OH
03/2016 - 08/2016
greeted guest and gatherd information to see groups or placed on waiting list Cashier/Customer Service
Burger King • Cleveland, OH
09/2016 - 06/2017
Kept register area and store clean and orderly.
Packed and back products, handled cash cars checks. Address and resolve the customer complaints.
Housekeeping Aide
PBM • Cleveland
02/2018 - 02/2020
inspect each room for cleaning, utilizing checklist to meet company standards Call Center Representative
DialAmerica
09/2021 - 12/2021
taking inbound and outbound calls while providing outstanding service to new and long standing customers
Customer Service Representative
Contact Source Solutions • Cleveland, OH
12/2021 - Present
educating customers on special pricing opportunities and company offerings De-escalating problematic customer concerns while maintaining calm and friendly demeanor Skills
Education
Customer service Microsoft office
Sales Customer care
Communications
Phlebotomy Regent High School / Diploma • Cleveland, OH 07/2019
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