Objective:
Pursuing a profession as a medical coder or entry level career in order to provide exceptional service in the field of medical billing coding and reimbursement.
Skills:
Coding according to ICD-10
Knowledge of medical terminology
Proficient in CPT coding
Expertise in charge review, claim follow-up, submission and payment posting
Capable of meeting medical insurance requirements
Competent in HCPCS coding standards
Dependable
Work History:
Medicare Sales Agent July 2022 - Present
UnitedHealth Group
Orlando, FL 32803
Handling inbound calling
Make outbound calls to members to follow up on questions or to current members to review current or new products and services
Meet the goals established for the position in the areas of performance, attendance, and consumer experience
Meet and maintain requirements for agent licensure, appointments, and annual product certification
Massage Technician / Aesthetician April 2018 – October 2020
Avenue Day Spa
Rehoboth Beach, DE 19971
Assess clients' soft tissue condition, joint quality and function, muscle strength, and range of motion.
Provide clients with guidance and information about techniques for postural improvement and stretching, strengthening, relaxation, and rehabilitative exercises.
Assist management in supervising employees and employee accountability.
Determine which products and procedures would be appropriate for each individual patient
Perform facial treatments (Eminence)
Scheduling Appointments
Open and Close Store (CFDA), Keyholder
Assist with skin care and massage trainings
Provide exceptional customer service
Increasing sales throughout the company
Following proper protocol with treatment within company
Front Desk Medical Assistant September 2017 - April 2018
Delaware Cardiovascular Associates
Lewes, DE 19958
Assessments involve checking a patient’s vital signs, performing a physical exam and obtaining the patient’s medical history. Vital signs include blood pressure, pulse, breathing rate and temperature.
Obtained medical history by asking patients questions about their medical conditions, medications and allergies.
Preformed EKG testing.
Assured patient files were complete and intact before and after each visit.
Assisted patients with insurance forms and claims
Massage Technician /Aesthetician February 2016 - September 2017
Stephan & Co. Salon and Spa
Rehoboth Beach, DE 19971
Performed dermaplaning, chemical peels, and derma peels
Demonstrated and performed all the treatments provided in the spa menu as well as oversaw the clinic floor
Educated clients about spa services and skincare products
Performed customized facials, microdermabrasion & waxing/ hair removals
Insured client confidentiality and maintained awareness of age and gender related issues
Massage Technician April 2014 - February 2016
Avenue Day Spa
Rehoboth Beach, DE 19971
Maintained professionalism and cleanliness of therapy rooms and common areas
Demonstrated a pleasant and enthusiastic demeanor at all times
Performed 60, 90, and 120-minute quality Swedish and deep tissue massage therapy sessions
Booked appointments, created client service tickets, generated various reports, and processed service tickets and payments.
Unit Secretary/ CNA May 2010 - April 2014
Kent General Hospital
Dover, DE 19904
Assisted patients with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming.
Complied with HIPAA standards in all patient documentation and interactions.
Displayed strong clinical skills in assessing vital signs, performing glucose checks, and providing pre- and post-operative care.
Updated forms, answered phone calls and patients call light
Education and Training
2022 Bryant Stratton College- Online
Associate in Medical Reimbursement and Coding
2022 215 Florida Health and Life Insurance License
Medical Coder
ALICE THOMAS
Phone: 240-***-****
Email: ************@*****.***
Address: 879 McCullough Ave Apt 203
Orlando, Florida 32803