Objective:

Pursuing a profession as a medical coder or entry level career in order to provide exceptional service in the field of medical billing coding and reimbursement.

Skills:

Coding according to ICD-10

Knowledge of medical terminology

Proficient in CPT coding

Expertise in charge review, claim follow-up, submission and payment posting

Capable of meeting medical insurance requirements

Competent in HCPCS coding standards

Dependable

Work History:

Medicare Sales Agent July 2022 - Present

UnitedHealth Group

Orlando, FL 32803

Handling inbound calling

Make outbound calls to members to follow up on questions or to current members to review current or new products and services

Meet the goals established for the position in the areas of performance, attendance, and consumer experience

Meet and maintain requirements for agent licensure, appointments, and annual product certification

Massage Technician / Aesthetician April 2018 – October 2020

Avenue Day Spa

Rehoboth Beach, DE 19971

Assess clients' soft tissue condition, joint quality and function, muscle strength, and range of motion.

Provide clients with guidance and information about techniques for postural improvement and stretching, strengthening, relaxation, and rehabilitative exercises.

Assist management in supervising employees and employee accountability.

Determine which products and procedures would be appropriate for each individual patient

Perform facial treatments (Eminence)

Scheduling Appointments

Open and Close Store (CFDA), Keyholder

Assist with skin care and massage trainings

Provide exceptional customer service

Increasing sales throughout the company

Following proper protocol with treatment within company

Front Desk Medical Assistant September 2017 - April 2018

Delaware Cardiovascular Associates

Lewes, DE 19958

Assessments involve checking a patient’s vital signs, performing a physical exam and obtaining the patient’s medical history. Vital signs include blood pressure, pulse, breathing rate and temperature.

Obtained medical history by asking patients questions about their medical conditions, medications and allergies.

Preformed EKG testing.

Assured patient files were complete and intact before and after each visit.

Assisted patients with insurance forms and claims

Massage Technician /Aesthetician February 2016 - September 2017

Stephan & Co. Salon and Spa

Rehoboth Beach, DE 19971

Performed dermaplaning, chemical peels, and derma peels

Demonstrated and performed all the treatments provided in the spa menu as well as oversaw the clinic floor

Educated clients about spa services and skincare products

Performed customized facials, microdermabrasion & waxing/ hair removals

Insured client confidentiality and maintained awareness of age and gender related issues

Massage Technician April 2014 - February 2016

Avenue Day Spa

Rehoboth Beach, DE 19971

Maintained professionalism and cleanliness of therapy rooms and common areas

Demonstrated a pleasant and enthusiastic demeanor at all times

Performed 60, 90, and 120-minute quality Swedish and deep tissue massage therapy sessions

Booked appointments, created client service tickets, generated various reports, and processed service tickets and payments.

Unit Secretary/ CNA May 2010 - April 2014

Kent General Hospital

Dover, DE 19904

Assisted patients with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming.

Complied with HIPAA standards in all patient documentation and interactions.

Displayed strong clinical skills in assessing vital signs, performing glucose checks, and providing pre- and post-operative care.

Updated forms, answered phone calls and patients call light

Education and Training

2022 Bryant Stratton College- Online

Associate in Medical Reimbursement and Coding

2022 215 Florida Health and Life Insurance License

Medical Coder

ALICE THOMAS

Phone: 240-***-****

Email: adr8lu@r.postjobfree.com

Address: 879 McCullough Ave Apt 203

Orlando, Florida 32803

Contact this candidate