Customer Service Travel Agent

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Donna Wojahn

Sales

********@*****.*** 253-***-**** Lexington, OK

Motivated, experienced and detail-oriented sales professional seeking a position at a goal-oriented organization. Eager to re-enter the workforce demonstrate my advanced customer relations and sales skills in a high-paced environment.

WORK EXPERIENCE

Self-Employed - Homemaker

2003 - current Norman, OK

Formulated and balanced a budget, paying bills and identified cost-saving opportunities for a household of 4 adults and 3 kids

Supervised play activities involving 3 children, and entertained them 3 hours a day to boost their inter- personal and coordination skills

Participated in local community events, including garage sales and volunteer projects involving other local homemakers

Taught 3 children on specific parts of coursework, improving their academic performance Federal Way Nutritional Services - Lunch Service

2007 - 2012 Federal Way, WA

Served lunch to over 800 middle school students

Ensured all safety & sanitation standards were met daily Managed lunchroom flow while working with children 12 - 15 years old Rosenbluth Travel - Team Lead

1997 - 2003 Federal Way, WA

Oversaw a team of 15 - 20 agents booking travel for major corporations such as Nike, Walmart, & Weyerhaeuser

Implemented & oversaw the completion of corporate travel policies Developed individual sales goals and assigned sales territories, increasing performance by 25% annually Held monthly team meetings with the travel managers of major corporations Frequently traveled across the country to meet with clients to ensure best customer service practices were met

All Around Travel - Corporate Agent

1986 - 1997 West Seattle, WA

Handled corporate accounts that I was responsible for booking all their travel needs Required a high level of customer service

Managed several accounts at once requiring a high level of organization & time management EDUCATION

SST Travel School - Travel Agent Trade School

1985 - 1986 Seattle, WA

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SKILLS

Organized

Problem Solving

Goal Oriented

Task Oriented

People Person

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