Customer Service Data Entry
Resume:
Marquis McCants
Katy, TX *****
adr8lk@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Associate
Burlington Stores - San Diego, CA
May 2022 to July 2022
Cashier
Inventory
Restock
MET Team Member
The Home Depot - Chula Vista, CA
January 2022 to April 2022
Inventory
Customer service
Restock
Layaways
Monitor
Agensys Corporation - San Diego, CA
May 2020 to May 2020
Monitoring children
Providing protection
Transferring children to different locations
Security
Handing out food
At Your Service Agent
Macy's - San Diego, CA
November 2019 to December 2019
Order pick up + returns
Online orders
Order fulfillment
Order processing
Customer service
Inbound multi-line calls
Register
Phone Interviewer
LUTH RESEARCH - San Diego, CA
January 2019 to July 2019
Outbound Calling
Data Entry
Appointment Scheduling
Phone Interviewing
Jr Of Operations
Meridian Auto Parts - Mira Mesa, CA
May 2018 to August 2018
Process Online Orders
Data Entry
Filing
Out Bound Calling
Sending Invoices
Tracking Numbers
Customer Service Representative
PSCU - Phoenix, AZ
October 2016 to June 2017
- funds transfer
- transfer calls
- account maintenance
Customer Service
Brims Luxury Apparel - Queens, NY
May 2013 to June 2014
- inventory
- greeting customers
- register check out
Processor
Ups warehouse - Ontario, CA
February 2008 to May 2008
- Package Sorting
- Processing packages
Customer Service Representative
CALIFORNIA MARKETING - San Diego, CA
July 2007 to February 2008
- Renew Subscriptions
- outbound calls
Receptionist
California Diversity Group - Chula Vista, CA
February 2006 to February 2007
- Answer phones
- Appointment setter
- Attend job fairs
Education
High school diploma in Business tech
Siatech - Imperial Beach, CA
June 2004 to November 2006
Business tech
Job corps - Imperial Beach, CA
June 2004 to October 2006
Skills
• Microsoft office (10+ years)
• Autocad (6 years)
• Word Processing (10+ years)
• Word excel (5 years)
• Data Entry (10+ years)
• Ten key (10+ years)
• Typing 60wpm 100% accuracy (10+ years)
• Operation
• Customer Service
• Administrative Assistant
• Excel
• Filing
• Receptionist
• Scheduling
• Clerical
• Microsoft Word
• Outlook
• Organizational Skills
• Billing
• Phone Etiquette
• English
• Time Management
• Communication skills (10+ years)
• Order Entry
• CAD
• Order Fulfillment
• Accounts Receivable
• Cold Calling
• Microsoft Excel
• Account Management
• Customer support
• Heavy lifting
• Windows
• Financial services
• Leadership
• Guest services
• Patient monitoring
• Debits & credits
• Banking
Assessments
Attention to Detail — Completed
April 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Work Style: Reliability — Completed
September 2019
Tendency to be dependable and come to work
Full results: Completed
Customer Service Skills — Proficient
September 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient
Call center customer service — Expert
April 2021
Applying customer service skills in a call center setting Full results: Expert
Customer service — Highly Proficient
December 2021
Identifying and resolving common customer issues
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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