Mathematics Teacher Customer Care

Q

SUNITHA NAGARAJAN

Coimbatore,****** 860-***-****

**************@*****.***

Professional Summary

Dynamic human resources professional with expertise in providing advice and

guidance on human resources topics and needs, Committed to supporting

recruiting as well as developing, engaging and retaining talented staff.

Sophisticated in communicating and collaborating effectively by relying on

excellent interpersonal skills, outstanding customer service and solid expertise in

human resources management. Customer-focused Recruitment Officer manager,

successfully contributing to company profits by improving team efficiency and

productivity. Skilled at effective negotiations and upselling techniques. Utilises

excellent organisational skill to enhance efficiency and lead teams to achieve

outstanding sales. Expert Recruitment Officer bringing 4 years of expertise in

garments, Effectively manages assignments and team members, Dedicated to self-

development to provide expectation-exceeding service. [Area of certification]-

certified Recruitment Officer with vast experience in effective and efficient

operations, Displays outstanding knowledge and practical expertise to provide

exceptional all-round service.

Experience

Recruitment Officer, 02/2018 - 01/2022

leshark global llp - coimbatore

Drafted employee contracts for approval by Recruitment Officer.

+ Performed all background, reference and due diligence checks

independently for each candidate,

+ Overhauled onboarding process to improve quality of inductions and

efficiency of new hires.

Education Coordinator, 06/2014 - 12/2017

avaneetha textiles - coimbatore

+ Prepared reports for headteachers and educational authorities, explaining

successes, enhancements needed and immediate actions.

Telesales Agent, 03/2013 - 11/2013

tata docomo - caimbatore

+ Kept within company communication guidelines by following scripts during

customer conversions.

Customer Care Executive, 06/2011 - 12/2012

aircel - coimbatore

+ Carried out regular training with staff to help advance skills within

customer care, effective complaint handling and service improvement

tactics.

Mathematics Teacher, 11/2008 - 04/2011

sri shristi vidyalaya matric school - coimbatore

+ Supported students throughout the course by answering questions, resolving

concerns and providing feedback on coursework,

Core Qualifications

Training development

Wages and salary

+ Resource planning + Multilingual

+ Candidate sourcing + Policies

+ Organisational development + Contract negotiation

+ Benefits administrator + HRIS applications proficient

+ Talent management + Training and development

+ Employee relations + Benefits and compensation

+ Pre-employment screening + File and records management

+ Recruitment + Affirmative

* Cost * Personnel

Education

2008 Bishop appasamy college of education - coimbatore

B.sc B.ed teaching

Languages

+ Qualification

+ B.ScB.Ed(Mathematics)

+ [knowbasic computer knowledge,

+ English communication skill notfluent

Accomplishments

+ Implemented new, interactive employee scheduling system to monitor,

gauge and project staffing needs.

Contact this candidate