Administrative Assistant Vice President
Resume:
Michelle L. Ciesar
Enthusiastic, motivated, detailed-oriented professional seeking a position with an organization where I can apply my organizational, communication, administrative and people skills.
Areas of Expertise
Proficient in day-to-day use of Microsoft (MS) Word, PowerPoint, Excel, Access, Outlook and Oracle Applications Cloud
Strong Administrative Assistant Skills
Monthly P&L review & management
Effective verbal & written communication skills
Meeting scheduling, management & logistics support
Capable of managing multiple tasks in a very fast-paced environment
Vendor Management
Operational Management
Professional Experience
Caesars Entertainment
Horseshoe Casino Hammond, Hammond, IN
Senior Administrative Assistant, Table Games/Poker – 7/11 – 8/22
Handle gaming badges for Table Games and Poker employees
Enter employee information into Access database
Handle all bereavement paperwork and ordering of flowers for services
Review departmental Budget and expenses to ensure invoices are paid on-time, and allocated to the correct accounts
Assist in Budget planning for the upcoming year
Provide administrative support (travel arrangements, meeting setup, calendar / daily tasks management, etc.) for the Director of Table Games, Poker Room Manager, Director of Facilities, Director of Casino Operations and the Hospitality Manager
Coordinate all air, hotel, travel for Director of Table Games, Table Games Shift Manager, Director of Facilities
Manage logistics / procurement for all on-site large printing hardware (order supplies, usage trending, service & maintenance)
Order all gaming equipment and supplies for the casino floor (gaming layouts, dice and playing cards)
Assisted the Project Manager with conversion on gaming floor
Point person for company cell phones on property
Horseshoe Casino Hammond, Hammond, IN
Revenue Auditor – 6/10 - 7/11
Perform gaming and non-gaming daily audits for the casino systems
Horseshoe Casino Hammond, Hammond, IN.
Senior Administrative Assistant, Information Technology - 06/04 – 6/10
Monthly P&L Planning & Analysis
Review departmental Budget and expenses to ensure invoices are paid on-time, and allocated to correct accounts
Manage logistics / procurement for all on-site large printing hardware (order supplies, usage trending, service & maintenance)
Provide administrative support (travel arrangements, meeting setup, calendar / daily tasks management, etc.) for Department Executives & Management
Plan, service, integrate and serve as the Site Project Lead for in excess of one thousand cellular & wireless devices
Administer critical backup & recovery system data, on a weekly / monthly / annual basis
Handle user-provisioning (system access) for all new hires, terminations and transfers, with regards to our core business systems
Maintain and manage continuous improvement metrics and initiatives, related to property & company goals, on a daily basis (Key Performance Indicators Board).
Horseshoe Casino Hammond, Hammond, IN.
Senior Administrative Assistant, Casino Operations, 9/00 – 06/04
Provide administrative support (travel arrangements, meeting setup, calendar / daily tasks management, etc.) for Department Vice President & Director of Table Games
Assist the Vice President of Table Games, Vice President of Slots and Director of Slot Operations with day to day administrative tasks & needs
Monitor P&L & Capital expenditures within the Table Games and Slot Departments to ensure budget requirements meet or exceed departmental budgetary plans
Performed daily research & analysis related to player visitation outcomes, customer play historical review, and overall profitability, related to property promotions and events
Manage logistics / procurement for all on-site large printing hardware (order supplies, usage trending, service and maintenance)
Empress Casino, Hammond, IN.
Marketing Assistant, Marketing Department, 11/97 – 09/00
Direct day to day working relationship and engagement with the Property Marketing Organization (Players Club, Group Sales, Graphics, Public Relations, Slots, Casino Operations, Player Development)
Provide administrative support (travel arrangements, meeting setup, calendar / daily tasks management, etc.) for Vice President of Marketing / Marketing Manager
Performed daily research & analysis related to player visitation outcomes, customer play historical review, and overall profitability, related to property promotions and events
Prepare financial graphs, spreadsheets and statistical data for quarterly presentations
Prepare regulatory submissions & requests for various promotions and events, which are submitted / approved by the Indiana Gaming Commission
Empress Casino, Hammond, IN.
Sales Coordinator, Group Sales, 08/96 – 11/97
Managed and Supervised a staff of nine employees
Provide administrative support for Director of Sales, Sales Administrator, and Regional Sales Managers
Confirmed groups bookings and motor coach reservations to ensure profitability, accuracy and overall outcome
Prepared banquet event orders for ballrooms and steakhouse events
Developed cruise contracts, tour operator agreements, invoices, letters, memos and supply orders
Responsible for daily passenger count verification on motor coaches
Greeted/guided bus group arrivals and served as a VIP Coordinator for our high-end clientele
Education
Purdue University Hammond, Indiana
2 Years of General Studies – Liberal Arts, 08/1998
South Suburban College South Holland, Illinois
Associates Degree – Applied Science (Marketing emphasis), 05/1993
8238 Kraay Avenue
Munster, IN 46321
**************@*****.***
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