Sales Representative Customer Service

JEFFREY GELINAS

Westfield, MA • *************@*****.*** • 413-***-****

Highly organized, results oriented team player with excellent problem-solving and communication skills looking to transition from teaching to a corporate role.

Organizational and Planning Collaboration Communication Problem Solving Leadership

PROFESSIONAL EXPERIENCE

Westfield Middle School, Westfield, MA 8/2007-Present

Paul R Baird Middle School, Ludlow, MA 8/2005-8/2007

JFK Middle School, Springfield, MA 6/2004-8/2005

Middle School Science Teacher

●Head of science curriculum development as part of the district-wide curriculum team. Modified state approved curriculum for intermediate and middle school teachers in the district.

●Created, developed, and practiced virtual learning during the 2020-2022 school years. These video lessons became best practice school-wide. As part of a professional development, I was asked to speak and educate teachers of all levels in the district on how to create online educational videos.

●Develop teaching and learning materials for use in class, including lesson plans, exams and homework, assignments that make use of all student skills.

●Build and maintain relationships with students, parents, guardians, and school staff.

●Work collaboratively with other teachers and administrators, including special ed teachers and teacher’s aids, to provide individualized support for each student on a regular basis. Collaborate with other teachers to share best practices and provide meaningful feedback regularly.

Westfield State College 8/2021 - present

Head Coach Women’s Golf

●Set and coordinate collegiate level golf matches

●Deliver golf instruction and course management skills to team members

●Govern and maintain all NCAA rules and regulations for the program and players

Tommy Hilfiger Golf 9/2002 - 5/2004

Territory Sales Representative (New England)

●Development and implementation of national sales and marketing objectives.

●Designed and carried out sales strategies to create opportunities to grow sales and develop customer relationships.

●Institute in-store marketing campaigns and compose sales goals, with incentives, for on and off course accounts to drive product sell through and reorder

●Created direct to customer “fashion shows”

oProvided product knowledge and sales skills to promote immediate sell through and re-order at the customer site

TaylorMade – Adidas 1/2001 - 8/2002

Territory Sales Representative (New England)

●Designed and carried out sales strategies to create opportunities to grow sales and develop customer relationships.

●Direct sales to on-course Pro shops

●Direct sales to large, key account off-course golf shops

New England based stores (i.e. Nevada Bob’s, Golfer’s Warehouse, etc.)

●Ran direct to customer “Demo days”

Provided product knowledge and sales skills to promote immediate sell through and re-order at the customer site

Sanofi Pharmaceuticals, Inc. 8/1997 - 3/2000

Territory Sales Representative

●Provided critical information regarding newly launched and established pharmaceutical products

●Highly knowledgeable about product information, and adept in clearly and effectively communicating advancements and developments in the pharmaceutical industry

●Developed and thrived at customer relationship management, including getting past the gatekeeper, developing and building that relationship, and expanding other sales opportunities through that relationship

Spalding Sports Worldwide 12/1991 - 7/1997

Inside Sales Representative AND Territory Manager

●Developed and instituted a new online system for inside sales and customer service

●Developed brand new territory, with sales growth every year

●Direct sales to on-course (golf professional) and off-course golf shops

oDeveloped customer relationships by guiding buyers through the complete sales cycles and providing in shop marketing/sales direction, product placement and follow through

EDUCATION

SKILLS/INTERESTS

Master of Education, 2013

UNIVERSITY OF MASSACHUSETTS, Amherst, MA

Bachelor of Arts, Business Administration, 1991

WESTFIELD STATE UNIVERSITY, Westfield, MA

Associates, Business Administration, 1989

Holyoke Community College

●Project Management

●Presentation Skills

●Training/Instructional Design

●Collaboration

●Microsoft Office (O365)

●Document Management (Sharepoint)

●Google Suite / Google Classroom

●Volunteering – youth coaching

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