Apartment Manager Customer Service
Resume:
Stacey Sult
Bossier City, LA *****
****************@*****.***
Authorized to work in the US for any employer
Work Experience
Apartment Manager
Swan Lake Apartments - Bossier City, LA
January 2020 to August 2022
I was the property manager for a 86 apt complex by myself. My duties included all office work including taking rent, organizing maintenance for all Apts, showing and renting all Apts, as well as helping with the cleaning remodeling of Apts as tenants moved out Key Manager and Training Coordinator
Outback Steakhouse - Bossier City, LA
March 2017 to November 2020
I was the front of house manager which lead all front of house employees including servers bartenders host and Buster's. Leading them and assisting them through Peak periods. In this role it was also my job to make sure that every guest left satisfied which gave me excellent problem-solving skills assisting yes that were not completely satisfied through their visits. It was my job to make sure every guest was a return guest. In this role I led all orientations as well as all new hire training. I also spent several nights a week doing the position of head wait which required me to pull and count all cash drawers as well as all server deposits and remits after shifts. In this role I also ran all end of night reports did all paperwork and deposits for the business. I was also in charge of dispersing employees tip share onto their pay cards. I have been in the people pleasing industry for over 30 years which has given me excellent customer service skills, cash handling skills,,problem solving skills and take great pride in my leadership skills. I am looking for a company that I can grow with that can appreciate me for who I am and what I do for the business where one day I may retire from. A place that's not toxic and full of negativity as I found in a lot of restaurants that I have been in over 30 years. Employee Training Coordinator
Cracker Barrel - Shreveport, LA
January 2010 to March 2017
With this company I started as a server. Within the first year I was promoted to the employee training coordinator which was part of the management staff. In this role I let all orientations and new hire training as well as all classrooms and testing for employee promoting. In this role I also led all front of house employees true Peak periods assisting them and guests as needed. Education
High school diploma in Basic
Knoch High School - Knox, IN
August 1985 to August 1989
Skills
• Cash Handling
• Cashiering
• Food Preparation
• Cleaning Experience
• Food Service
• Basic Computer Skills
• Restaurant Management
• Employee Orientation
• Human Resources
• Restaurant Experience
• Bartending
• Host/Hostess
• Payroll
• Interviewing
• Food Safety
• Management
• Property Management
• Remodeling
• Assistant Manager Experience
• Serving Experience
• Guest Services
• Fair Housing Regulations
• Yardi
• Accounting
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