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Data Entry Customer Service

Location:
Evanston, IL, 60202
Salary:
Open
Posted:
August 20, 2022

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Resume:

Cynthia R. Berdine

**** ****** **. 219-***-****

Merrillville, IN 46410 adr8de@r.postjobfree.com Summary of Qualifications:

A well rounded professional offering more than twenty years experience in the work force. Career experiences range from supervisory work, to accounts receivable/accounts payable duties, to payroll, bookkeeping, and auditing. Employment Experience:

December 2005 – March 2008 Accountemps

Robert Half International, Inc. Chicago, IL

Performed temporary assignments at an assortment of companies, utilizing my skills and training in accounting.

Served as Accounts Payable Manager and Accounts Receivable Manager

Performed daily auditing of sales and payable functions.

Managed Bank Reconciliation’s

Attained a dual role for both Payroll and Accounts Payable duties

Developed an In-depth knowledge of GAAP and accrual-basis accounting. January 2000 – July 2005 Accounting Analyst

Parco Foods L.L.C. Blue Island, IL

Responsible for working with inside and outside sales for total account management of sales contracts with the customer. Such responsibilities have included entering new deals including pricing, marketing, early buys, and growth programs into a promotional system. Other areas of involvement have included billing on a daily basis, researching unauthorized deductions, issuance and resolution of customer complaints, and generation of sales reports to examine ordering trends among customers.

Worked closely with inside & outside sales such as regional sales representatives, brokers, and customers to setup and coordinate price lists and promotional contracts

Generated sales summary reports to analyze product and customer order trends

Performed monthly distribution reports for Kroger and Empire Beef encompassing divisional sales

Researched and resolved customer payment discrepancies

Created and distributed special price lists among all sales regions including corporate accounts

Helped develop, plan, test, and implement a new promotional pricing system

Supported reorganization of A/R Department: learning new A/R skills to better serve customers, sales people, and the customer service department at Parco Foods

Assisted in creation of department procedures

Collaborated with A/R team to understand regional deals, and how to enter and issue proper customer credits

Made inquiries to understand customer credit and trial balance applications

Streamlined job procedures in accordance with company policy

Ran credit checks (D&B reports) on new customers

Entered customer complaints as needed when problems such as pricing and shipping issues would occur

Established credit holds and administered charge backs

Oversaw removal of pricing and credit holds within 24 hrs

Provided timely billing and cash application

Carried out month-end closing

Composed accrue lists to anticipate and forecast future deductions

Reconciled brokerage at month end

Helped implement all existing price lists into Lotus Notes

Administered collections

Setup new customer and broker accounts

Cynthia Berdine - Page 2 of 2

September 1995- Accountemps

December 1999 Robert Half International, Inc Chicago, IL Performed temporary assignments at various companies, utilizing my skills and training in accounting. Accounts Payable Work through Accountemps

• Performed weekly check runs

• Handled expense reports

• Managed coding and entering of invoices

• Carried out month-end closing

Accounts Receivable Work through Accountemps

• Executed data entry

• Processed cash EDI exchanges

• Assisted with BPCS implementation at UGN, Inc.

Software Experience:

• Achieved a high level of computer literacy. Can adapt almost instantly to any software package

• Acquainted myself with Windows 95, 98, XP, and VISTA operating systems

• Acquired some experience with programming languages such as Cobol

• Trained to use Quick Books 2007, Office 2000, Office 2007 (Word, Excel, PowerPoint), Lotus 1-2-3, Lotus Notes Education:

2007 – 2010 DeVry University

Bachelor of Science (B.S.) in Technical Management with a Core Concentration in Accounting A variety of courses included Project Management; Managerial Accounting; Intermediate Accounting I-II-III, Financial Accounting, Principles of Management; Principles of Economics; Senior Project; Advanced PC applications; and Advanced Composition

1984-1986 Indiana Vocational Technical College, Gary, IN Associate in Applied Science (A.A.S.) in Accounting Technology Courses taken were Accounting 1-2-3; Cost Accounting; Computerized Accounting; Intermediate Accounting 1-2-3; Accounting Principal 1-2-3; Budgeting; Payroll; Business Law; Data Processing; Business Communications; Office Calculation; Technical Business, and Financial Math (60+ credit hrs. of business courses) Extracurricular Activities:

President of the Accounting Club

Vice President of Student Senate and a member of the Marketing Club Additional Skills:

Obtained great insight into salespeople with regards to what they really want as opposed to what they ask for

Cultivated well-developed communication and interpersonal communication skills while dealing with all levels of management including senior management

Developed excellent listening skills

Adapted time management techniques for daily activities including project management



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