Administrative Professional
Resume:
ASHLEY ARRINGTON
***NW *ND AVE #***** MIAMI FL, *3101
******************@*****.***
OBJECTIVE
To obtain a position that would allow me to utilize skills in office management and creative design. Goal is to deliver quality service while further developing client relations and customer loyalty.
SUMMARY OF QUALIFICATIONS
Highly goal oriented professional with experienced in administrative support and marketing. Specific areas of qualification include:
•Project development & management
•Graphic Artist (webpage and logo design, technical illustrations)
•Social Media Specialist (Content Management, Online visibility, SEO)
•Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Publisher)
•Adobe Software (Photoshop, Indesign, Illustrator)
•Human resource related duties
•Typing Speed 60 WPM
PROFESSIONAL EXPERIENCE
BAR ONE MIAMI BEACH, Miami FL- Reservation & Marketing Manager
3/2022- Present
Manage and create content for all social media handles. Create and manage Google Ads, website updates, and various marketing tools to support overall promotional efforts. Proficient knowledge and daily use of Opentable, TripleSeat & Honeybook for reservation and event management. Above mentioned duties, inclusive of daytime floor management, administration and invoice processing for restaurant groups' 3 locations. Communicate with concierge and management teams to cultivate dining experiences for VIP guests.
Red Rooster Overtown, Miami FL- Reservationist
6/2021- 3/2022
Increase the occupancy and average spend of the restaurant by booking reservations. Establish and maintain consistent professional relations with all guests and customers. Maximize use of table inventory. Proficient knowledge and daily use of Opentable, TripleSeat for reservation and event management. Ensure all guests receive a positive and professional impression of the restaurant. Report, analyze and drive business to ensure consistently busy days and services. Manage and submit invoices for front and back of house staff in a timely manner. Maintain office supplies and equipment. Generate email marketing post and correspondence for events.
Abstract Designz LLC, Raleigh NC- Marketing Representative/ Owner
5/2014- Present
Provide full service back office, branding and marketing solutions for client. Oversee, execute and manage services such as office administration, website design, marketing essentials and SEO maintenance with aggressive Implementation of project management and organizational components.
Time Warner Cable, Morrisville NC- Outbound Sales Rep
6/2012-1/2014
Large call center 500+ employees. Contacted current and potential customers and offer various upgrades and promotions to enhance their current cable, phone and internet usage or to add services. Addressed customer concerns while surpassed goals with first call resolution, reinforcing provider/customer relations.
Wake County Facilities Design & Construction, Raleigh NC- Administrative Support
08/2008-6/2011
Promoted within from file clerk to administrative assistant to 10 Project Managers and 1 Director. Create, edit, and reviewed contracts, e-mails, reports and other documents to be submitted for Directors signature. Coordinated meetings and other scheduled events. Handling of incoming and outgoing mail. Created and updated outdated filing systems streamlining access of bid contracts and blueprints. Created and reproduced an array of material for reference and distribution purposes.
Sonic Drive-In, Various Locations, NC - Crew Leader, Trainer
06/2004- 8/2008
Directed and coordinated the training and development activities for incoming employees. Trained over
150 new employees on company policies and procedures. Facilitated on-boarding and other HR related duties for potential employees. Served food and refreshments to patrons in cars: Take and relay order to switchboard to be filled. Present food to customer and accepted payment for service. Processed and received shipments and purchase orders ensuring adequate amount of supplies and products.
EDUCATION
Ashworth College
Career Diploma Private Investigation, Current
Career Diploma Medical Billing & Coding, 2020
Independence University, Online 2015 - 2017
AA Graphic Design
Johnson & Wales University, Charlotte, NC 2005-2008 Business Administration/Advertising media
Wake Forest High School, Wake Forest, NC 2003-2005
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