Personnel Assistant Service Representative
Resume:
SHELLEY J. LARGENT
STEPHENS CITY, VA 22655
CELL: 304-***-****
EMAIL: *************@*****.***
EDUCATION
****-**** **** ******* **** School Winchester, VA
Academic/Business Diploma
1991-1993 Dowell J. Howard Vo-Tech Winchester, VA
Data Processing Certificate
EMPLOYMENT
Feb 2022-April 2022 Handy Mart/HN Funkhouser Winchester, VA
Recruiter - Career Coach
Actively recruited for open positions on various social media platforms and job boards.
Scheduled and conducted interviews in person and virtually for candidates that passed the prescreening process.
Emailed onboarding packages to applicants that interviewed successfully and accepted the position offered. Kept the applicant tracking system updated
Scheduled, coordinated, and attended job fairs at various store locations. Conducted onsite interviews.
Scheduled and conducted virtual and in person orientations.
Contacted Store Managers and Zone Managers about new incoming employees.
Visited locations and met with the Store Managers about the new hire(s). Spoke with the new employees – reviewed and answered any questions they may have.
Aug 2021-Jan 2022 Unity Power Services Purcellville, VA
Account Executive
Actively recruited for open positions on various social media platforms and job boards.
Actively campaigned target accounts
Developed new business through cultivating leads through sales calls, existing clients, and partnerships
Developed professional relationships through B2B partnerships
Created and updated client files as needed
Handled client(s) past due collections
Feb 2019-July 2021 Qualified Staffing Winchester, VA
Business Development Manager February 2020-July 2021
Actively campaigned target accounts-heavy outside sales
New client development weekly standards of 2-4 weekly
Created and updated client files as needed
Maintained standards and increased sales for temporary and direct hire opportunities in the light industrial, professional, and technical verticals
Interfaced with clients to identify needs
Handled client(s) past due collections
Selling Branch Manager February 2019-January 2020
Increased revenue by improving service/fill rates to current client base
Maintained 20% Sales Growth Year over Year
Managed the daily activities within the Winchester Branch
Brought back customers who had left for competitor by maintaining and improving communication and servicing
Developed new business through cultivating leads through sales calls and existing clients
Implemented and ensured the integrity of operational safety standards and oversee risk management
Performed job site appraisals and safety reviews.
March 2009-Feb 2019 AF Wendling/Staunton Foods Winchester, VA
Ice Cream/FFA Sales Specialist January 2016-Current
Oversaw the entire state of Virginia and parts of West Virginia
Responsible for the Annual Ice Cream Show
Responsible for the FFA Annual Meat and Fruit sale
Meet with existing customers daily
Made cold calls
Responsible for customer applications and updating account information
Created order guides with pricing for new customers
Introduced/Sampled new products
Handled customer collections
Territory Manager March 2009-Dec. 2015
Oversaw the Winchester Territory
Met with existing customers daily
Made cold calls
Responsible for customer applications and updating account information
Created order guides with pricing for new customers
Introduced/Sampled new product
Handled customer collections
1999-2008 Con-way Freight Winchester, VA
Account Executive June ’05-July ‘08
Met with existing customers daily
Made cold calls
Created and updated customer files as needed
Second in command – provided assistance when the Service Center Manager was unavailable
Created pricing for new customers
Negotiated pricing with existing customers
Handled customer collections
Handled corrections on customer bills
Customer Service Representative Sept. ’99-June ‘05
Created and maintained customer files
Provided customers with rate quotes and pricing information
Handled customers’ questions and complaints
Scheduled customer pick-ups and deliveries
Provided support for Dispatch
Personnel Assistant
Created and maintained employee files
Audited files when needed
Sales Assistant
Scheduled Sales Reps lunches and appointments for the week
Handled customer collections
Handled customer questions while representative is out of the office
OS&D
Handled all overages, shortages & damages
Handled inspections on freight with damages
Expedited the handling of claims
KNOWLEDGE AND SKILLS
PeopleMatter; Service Fusion; Gusto; Avionte Talent, Core and Bold; Microsoft 10 – Word, Excel, Outlook, PowerPoint, Teams, Skype & OneNote; Zoom; Google Docs; ZoomInfo; Indeed; ZipRecruiter; LinkedIn; Facebook; Target; Raven; Navigator; CAD; Adding Machine; Electronic Typewriter; Desktop Computer; Laptop; Copier; Fax; Dictaphone; Switchboard.
REFERENCES
Jill L. Davis - 540-***-**** (cell)
Frederick County Public School System, Winchester, VA – Software Support Specialist
39 years
Leslie Praml - 540-***-**** (cell)
Old Mill Kennel, Leesburg, VA - Groomer
20 years
Susan Omps Coffelt - 540-***-**** (cell)
Omps Garage and Cones N More, Winchester, VA – Co-Owner
12 years
Matt Hahn – 540-***-**** (cell)
Fabritek and Winchester Tool, Winchester, VA – Vice President
3 years
Vanessa Santiago – 540-***-**** (cell)
Economic Development Department, Winchester, VA – Business and Community Development Manager I
3 years
Dean Liakos – 989-***-**** (cell)
Qualified Staffing, Flint, MI – National Director of Sales
2 years
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