Customer Service Showroom Manager

Mary Ortiz

Cell Number: 757-***-****

Email: **********@*****.***

Norfolk,Va34509

EXPERIENCE SUMMARY:

Retail Store management, Trainer Mentor, Soft Collections, Efficient Most Computer Programs, Attention to Detail, Customer Service

EXPERIENCE:

FEB 2019-FEB 2022

ROOMS TO GO

Furniture sales, customer service

JUNE 2016-FEB 2019

Haynes furniture

Furniture sales

FEB. 2014 to JUNE 2015

EVENT SUPERVISOR

CROSSMARK, Merritt Island, Fl.

Sales through demonstration, train, hire, schedule and maintain energetic staff to increase sales for BJ's Wholesale

NOV. 2012 to JAN. 2014

Showroom Manager

Sleepys Mattress, Chesapeake, VA.

Personal Sales goals. Training and mentoring trainees and new employees on sales and operations. Continuing education on effective sales tactics. Maintaining a well organized store for daily operation. AUG. 2011 to NOV. 2011

Sales Person

Mattress Firm, Chesapeake, VA.

Selling Mattresses as a floating salesperson. Working solo open and close select locations. MAR. 2010 to JUNE 2010

Store Opening Crew

HHGregg, Virginia Beach, VA.

Taking an empty box into a live showroom.

AUG. 2009 to JAN. 2010

Sales Person

American Signature, Chesapeake, VA.

Selling furniture and Value protection.

JUNE 2006 to APR. 2009

Realtor

Long and Foster, Chesapeake, VA

Advising, Showing, and selling of real estate in Tidewater. AUG. 2004 to JULY 2005

Store Operator

Outrageous Wheels, Clovis, NM

Opened another business identical to Scooter/skate shop in Portsmouth, VA. Order and stock popular motorized toys for resale. Daily sales and displays. Advertising and promotion of new business. NOV. 2003 to MAY 2004

Store Operator

Full Throttle, Portsmouth, VA

Opened a new store with motorized toys. Sales two of five days. Restock and Promotion of stores. JUNE 1999 to APR. 2000

Store Manager

Harris Jewelers, Hampton, VA

Personal sales, Training, Asset management, and Collection. FEB. 1985 to JUNE 1999

Store Manager

Radio Shack, Palm Springs, CA.

Selling electronics, Basic store operations: sales, inventory, continuing training for self and sales staff, and reordering replacement stock.

FORMAL EDUCATION:

High School Diploma, Booker T. Washington High School, Norfolk, VA. GPA: 3.2 FURTHER EDUCATION:

GSH School of Real Estate, Chesapeake, VA. Major: Real Property Sales. GPA: 4.0 LICENSES/CERTIFICATES:

Real Estate Certification

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