Customer Service Warehouse Associate
Resume:
ANDRES VELARDE
Rialto, California *****
***************@*****.***
Responsible Driver with 3 years of experience generating sales while maintaining personalized service. Background developing deep customer connections to increase revenue. Brings superior work ethic and excellent people skills to delivery process. Customer-oriented Driver offers over 3 years of experience in anytime environment. Successful at route planning and navigation to complete smooth, on-time deliveries. Dependable professional committed to customer service and upholding safety standards. Customer-oriented Driver offers over 3 years of experience in anytime environment. Successful at route planning and navigation to complete smooth, on-time deliveries. Dependable professional committed to customer service and upholding safety standards. Seasoned driver with experience running local and regional routes while exceeding profit goals. Skillfully maintains knowledge to inform customers and expand sales. Organizes accounts and paperwork to promote optimal business operations and customer satisfaction. Seasoned Driver with experience running local and regional routes while exceeding profit goals. Skillfully maintains knowledge to inform customers and expand sales. Organizes accounts and paperwork to promote optimal business operations and customer satisfaction. Professional Driver offering over 3 years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services. Professional Driver offering over 3 years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services. Enthusiastic Driver with experience effectively delivering packages on time and in great condition. Reliable with outstanding interpersonal and time management skills. Proven history applying hard work and dedication to improve customer relationships. Safety-focused Motor Vehicle Operator committed to on-time transport and delivery of goods and personnel. Versatile and dependable team player with innate navigational sense even when GPS fails. Communicates consistently and clearly with customers and colleagues verbally and via approved technology, eliminating transportation misunderstandings and errors. Energetic Driver with experience and established background in 3 and 3. Track record of driving delivery truck on long routes while maintaining logs and performing minor vehicle repairs. Commended for enhancing customer satisfaction by making timely and accurate deliveries to complete orders on time.] student with background in . Strong technical proficiency with work history in customer service. In-depth knowledge of Communication coupled with Customer satisfaction abilities. Proven history of performance in Customer Service. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Lead or Supervisor] with talent for [Quality Service and High performance]. Strong knowledge of [Safe effective environment. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Motivation] to meet team, individual and management objectives. Lead or Supervisor] with demonstrated command of [Area of expertise]. Team leader] expert with developed aptitude for Production line. Multilingual and fluent in English] and [Language], offering solid comprehension of cultural diversity. Results-focused
[Industry] professional with strength in [Skill]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote Quality]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Responsible Driver with 3 years of experience generating sales while maintaining personalized service. Background developing deep customer connections to increase revenue. Brings superior work ethic and excellent people skills to delivery process. Traffic Law Observation
Punctual and Reliable
Navigational Systems and GPS
Confidentiality Understanding
Passenger Support
[Type] Vehicles Expertise
Calm Under Pressure
Vehicle Maintenance
Passenger Assistance
Relationship Building
Valid Driver's License
Customer Service
Friendly and Outgoing
Driving and Transportation
Maintenance and Repair
Flexible Schedule
Vehicle Inspection
Heavy Lifting
Safety Protocols
Schedule Management
PPE Use
People Skills
SUMMARY
SKILLS
Safe Driving Techniques
Documentation and Recordkeeping
Route Management
Route Determination
Loading and Unloading
Active Listening
Training & Development
Maintenance & Repair
Team Management
Friendly, Positive Attitude
05/2021 to 07/2022
PREMIUM DOORS AND WINDOWS
Paramount, CA
Driver
Delivered goods and services to customers on time and in excellent condition. Utilized GPS to optimize routes and continuously meet estimated delivery times. Monitored traffic conditions and applied defensive strategies to avoid accidents. Achieved consistently high customer scores due to exceptional service. Operated standard warehouse equipment to assist with loading and unloading of deliveries. Reviewed work orders to perform freight movement and deliveries. Inspected vehicles for cleanliness and checked gas and oil levels prior to departure. Picked up clients from specific locations to transport and drop off at destinations. Determined most expedient trip by mapping out driving routes ahead of time. Performed pre-trip inspection checks and reported problems to supervisor. Secured merchandise, avoiding damage during transportation. Documented daily mileage, gas and other data.
Drove trucks to and from job sites to deliver supplies. Verified loads against bill of lading to identify and correct discrepancies. Transported riders to designated stops according to pre-determined schedules. Delivered customer orders and collected payments to keep accounts current. Saved fuel by leveraging GPS to identify faster routes. Maintained safe driving history with no critical incidents over [Number]-year timeframe. Planned and executed efficient routes to optimize time and fuel costs. Documented customer service issues, expenses, mileage and other key information. Collected [Description of loads] and correctly secured load in order to uphold safety standards and reduce damage.
05/2021 to 06/2022
PREMIUM DOORS AND WINDOWS
Paramount, CA
Warehouse Associate
Packed and labeled merchandise to prepare for loading and shipment to customers. Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment. Organized warehouse design to maximize space for stock while allowing for high volume traffic zones. Lifted materials of varied weights on regular basis. Established and maintained good relations with customers, vendors and transport companies. Monitored work areas for cleanliness and functionality and removed obstacles for safety. Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities. Received deliveries, scanned packages and updated orders in internal database. Identified defective, incorrect or missing merchandise and promptly reported to supervisor. Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Counted different types of merchandise to comply with inventory control tag requirements. Prepared inventory for shipment by attaching tags and labels. Generated warehouse shipping documents, packing lists and invoices. Examined packages and goods for damage and notified vendors of replacement needs. Satisfied reporting requirements with timely and accurate logging of daily activities. Compiled, sorted and filed records of product orders, business transactions and other activities. Tracked inventory and conducted cycle counts to maintain accurate records. Reviewed inventory sheet against shipments received and alerted manager of discrepancies. Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas. Maintained records pertaining to inventory, personnel, orders, supplies or machine maintenance. Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk. EXPERIENCE
Positioned products between receiving, storage and shipping areas as part of just-in-time supply chain management for major manufacturers.
Replenished pick slots with outgoing stock items according to next day's work orders. Processed requests and supply orders and pulled materials to successfully prepare orders. Labeled customer packages to prevent unnecessary delays in loading and shipping of ordered goods. Operated forklifts to fill or empty overhead spaces. Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment. Filed requisitions for out of stock items and supplies. Documented tally sheets, slot changes and other paperwork to maintain appropriate records and reports. Collected stock location orders and printed requests to maintain inventory control. Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise. Monitored product inventory levels to support completion of order requests and audits. Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
Rotated date-sensitive [Type] stock to front of rack and removed outdated inventory. Employed first-in-first-out protocols to reduce waste. ASSOCIATE OF ARTS: BUSINESS ADMINISTRATION 05/1983 Wesley College, Dover, DE
HIGH SCHOOL DIPLOMA 06/1981
Chester High School, Chester, PA
EDUCATION AND TRAINING
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