Data Entry Customer Service

PHONE 804-***-**** • E-MAIL **********@*****.***

WALTER LANIER

OBJECTIVE

To obtain a full-time position where my skills and experience with security and corrections will be applied and maximized as asecurity operations associate.

EDUCATION

1984-1986 Virginia Union UniversityRichmond, VA

Business Administration

1979-1983 Huguenot High School Richmond, VA

Advanced Diploma

EMPLOYMENT SKILLS

Multi-line phone system usage/accuracy with data entry

Intermediate computer skills

Power pallet

Mailing

Excellent with customer service

Dependable and reliable

Graduate of Sherriff’s Department Academy

Stand-up cherry picker

Effectively handle multiple tasks simultaneously

Inmate transport

WORK EXPERIENCE

2019-2021 G4S Henrico, VA

Security Personnel

Confirming the data center staff and facility are secured by doing safety checks, badges, and reporting to multiple posts around the site.

2018-2019Sweety Boy Transport Richmond, VA

Driver/Transport

Pick-up and drop off vehicles within a 200 mile radius to multiple CarMax locations for customer sales.

2018-2018 Pearson Honda Midlothian, VA

Client Advisor

Assisted customers with locating the perfect vehicle that best suits their needsand scheduling service appointments with customers.

2015-2017 Richmond City Justice Center Richmond, VA

Deputy Sherriff

Monitored the activities of residents by performing random security inspections, resident’s well-being and behavior inspections. Responsible for locking mechanisms and security devices that they are in proper functioning order and are properly secured. Supervised residents that are incarcerated. Responsible for documenting any and all situations occurring that are not consistent with routine operations of the Richmond City Sherriff’s Office. Assisted other deputies or calls for assistance for any use of force incident or potential use of force. Performed resident personal transports to locations outside of the Richmond City Justice Center such as clinics, emergency rooms, court, etc. Performedresident searches and cell searches as needed that are required by policy. Secured outside perimeter of Richmond City Justice Center and prevents flow of contraband by conducting thorough rounds and searches of outside grounds and fixtures.

2014-2015 Commonwealth Movers Richmond, VA

Sales

Conducted estimates on cost for customers to move, applied minor repairs to furniture prior to move-inand calculated total dueprior to move in date.

2009-2014 Richmond BMW Richmond, VA

Client Advisor

Assisted customers with locating the perfect vehicle that best suits their needsand scheduling service appointments with customers and scheduled customer service appointments.

2005-2009 Haverty’s Distribution Center Colonial Heights, VA

Return Supervisor

Supervised 15 associates, inspected all merchandise returning to warehouse to be sold as new,special inspections, coordinated all merchandise to be transported to sales floors. Applied customer service and managerial expertise to customers and assisted in supervising delivery teams.

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