Front Desk Dental Assistant
Resume:
JULIE
ROSS
adr84y@r.postjobfree.com
m
Conway, AR 72032
Gracious Front Desk Assistant with 16 years of working in front and back of Dental Clinic. Successfully manages concerns and resolves conflicts to maximize patients satisfaction. Offers strong background in patient relations and communications
PROFESSIONAL SUMMARY
Affordable Dentures & Implants - Front Desk
Assistant/Registered Dental Assistant
Conway, AR • 06/2006 - Current
WORK HISTORY
Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
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Educated patients by giving oral hygiene, plaque control and postoperative instructions.
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Cleaned and sanitized dental tools and equipment,
straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
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Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
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Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
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Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
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Explained treatment procedures and instructed patients on home care guidelines.
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Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
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Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
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• Documented patient dental health information, medical SKILLS
• Records Management
• Guest Registration
• Customer Service
Prepared insurance claims
for insurance companies.
•
Obtained data such as
patient, insurance ID,
insurance provider and
medical codes to properly
file insurance claims.
•
Verified insurance and
communicated coverage for
patients.
•
Assured timely verification
of insurance benefits prior
to patient procedures or
appointments.
•
Arkansas Dental Board
Little Rock • 07/2006
Certified Dental Assistant:
Dental Assisting
I also have continue education
in blood born pathogens and
EDUCATION
cpr classes. And I am certified
in taking X-Rays
Arkansas Adult Education
Searcy, AR • 05/1997
GED
history and vital signs for future reference.
Prepared and arranged instruments, medications and required materials for dental procedures.
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Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for
procedures.
•
Staged tray for procedures by arranging dental
instruments and equipment.
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Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
•
Educated patients on dental hygiene, pre-surgical
instructions and post-surgical care.
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Used Dentrix Enterprise to document and maintain
patient information and health background.
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Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
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Took dental images following strict patient protection rules by mentioning risks during pregnancy, [Action] and applying lead aprons.
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Educated patients on postoperative care and best
practices for protecting dental work and boosting healing process.
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Assisted dentist with paperwork and billing protocol for both routine and less common procedures.
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Managed office schedules and calendars to coordinate administrative planning and execution.
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Sterilized rooms and prepped equipment and instruments for numerous procedures daily.
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• Prepared insurance claims for insurance companies. Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
•
Verified insurance and communicated coverage for
patients.
•
Assured timely verification of insurance benefits prior to patient procedures or appointments.
•
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