Insurance Clerk Customer Service
Resume:
Susan Agger
Customer Service
Cape Coral, FL ****3
**********@***.***
.Seeking a full time position that will allow me to use my knowledge, skills with opportunies for advancement.
Work Experience
Collections and Insurance Clerk
Nevada West Financial - Las Vegas, NV
January 2015 to February 2020
Responsibilities
Process auto loan payments, call clients to make payments or set payment arrangements.Send out past due letters,close out letters.
Answer voicemails and respond to emails.
As insurance clerk verify insurance online or directly with insurance company.Send out insurance letters.Call customers or send emails regarding cancelled insurance.Update accounts with newly verified insurance.
Accomplishments
Process over 60 payments daily.Handle 70 or more calls daily. Skills Used
Proficient use of in house payment processing systems-2are used daily.Use outlook daily.Excel at using in house account system.
Cruise Sales Agent
Expedia - Las Vegas, NV
2009 to 2013
Make cruise bookings and provide customer on existing bookings Collections Representative
Ford Motor Credit - Las Vegas, NV
2002 to 2009
1st party collections on auto dialer, skip tracing on past due auto loans. Customer Service in call center
Lowest Fare - Las Vegas, NV
1996 to 2001
Processing airline ticket voids and reissues, processed refunds on Sabre ticketing system. Shipped airline tickets on UPS computer.
Stock room clerk jewelry sales and cashier
Sam's Town Western Emporium - Las Vegas, NV
1996 to 1996
Store Manager/sales/trading products
Good Books - Las Vegas, NV
1995 to 1996
Store Manager
J&G Comics&Cards - Cape Coral, FL
1992 to 1996
sales/trading products. Purchasing.
Education
High school
Skills
• Driving Experience (10+ years)
• Upselling
• Insurance Verification
• Microsoft Outlook
• Customer service
• Sales
• Data entry
• Store Management Experience
• HIPAA
Contact this candidate