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Sharon A. Simmons
ESPERTENGE AND EXPERTISE .
All phases of typing — Business, Legal, Statistical, Database, Graphic Design, Transcription —
= Administrative Support Services
= Creating and maintaining spreadsheets
= Verifying and entering stats in database
= Coordinator of work assignments and displacements
= Issuance of job bulletins and awards
= Maintenance of employee records
= Verification and data input of employee information
= Assisted customers in person and via non 911 emergency calls
= Advising and referring citizens on resolving their concerns
= Customer service and cashier experience
= Supervised and trained on Lightspeed POS
= Created policy and procedure manuals for training
= Intake and Discharge of Patients
= Verification of patients’ charts
= Verification of Drs notes to patients
= Providing medical referrals to patients
EMPLOYMENT HISTORY a
Office Administrator (work from home, intermittedly) Remote
Typing N More 2004—Present
2018-2019
Non-Emergency Dispatcher (volunteer)
Dekalb County Police Department Decatur, GA
Customer Service Sales Clerk/Cashier (volunteer coordinator) 20020193
Berean Christian Church Stone Mountain. G
Intake Clerk promoted to Discharge Manager (volunteer) 2006-2017
Southeast Dekalb Community for Healthy Living (SDCHL) Lithonia, GA :
Various Administrative Positions B é 1988-2004
Norfolk Southern Railway ;
Legal Secretary
Georgia Legal Services
SKILLS 2988
Proficient in Microsoft Office Suite
Microsoft Publisher and other Graphic Programs
Excellent Written and Oral Interpersonal Communications
= Adaptable to change in a rapidly growing company
= Experience and competency in customer relation skills
= Appointment Setting
= Travel Arrangements
= Data Entry
= Dictaphone Transcription
"Cashier
= Scanning
= Mobile Notary
References will be furnished upon