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Customer Service Call Center

Location:
Pretoria, Gauteng, South Africa
Posted:
August 22, 2022

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Resume:

LUCKY NKAMBULE ***** Kalaka Crescent

Pretoria, Gauteng 0122

061*******

adr82g@r.postjobfree.com

PROFESSIONAL SUMMARY

I would like to use my knowledge I have acquired throughout my working experience to improve, and help the company/business I will be working for to benefit. The job I am applying for is a good opportunity for me to work actively and productively in my field of expertise and apply my skills. My aim is to make a difference in my work place through my positive attitude. I am a self-starter and have excellent interpersonal and team work skills.

WORK HISTORY

Africa People Mover

call centre Internship

Pretoria West

July 2018 - January 2019

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Italk

QA

Randburg

March 2017 - February 2018

Listening to calls between call center agents and customers, making sure agents clearly communicate with

customers and customer clearly understand the company’s offers. Joy day care

creche assistant

Pretoria

February 2019 - March 2020

Assisting kids in reading words and counting numbers. Petzone

Customer Service

Pretoria

January 2021 - November 2021

Promote company products, services, and savings plans when appropriate. Listen to customer requests, answer their queries about pets and pet food. EDUCATION

Marketing Management

Oxbriedg Acedemy

Stellenboch

January 2022 - Present

Oxbridge Acedemy is a long distance institute and Subjects covered: Entrepreneurship and Business Management N4-6

Marketing Management N4-N6

Management Communication N4-N6

Computer Practice N4-N6

SKILLS

Active Listening

Adaptability

Communication

Creativity

Problem-solving

Teamwork



Contact this candidate