Customer Service Administrative Assistant
Resume:
Amy Downing
Certified Nurses Assistant, Customer Service,
Student
Boaz AL, 35956
**********@*****.***
SKILLS
● CNA
● Dementia Care
● Healthcare Setting
● Medical Terminology
● Vital Signs and Patient Records
● Microsoft Word
● Microsoft Excel
● Microsoft PowerPoint
● Microsoft Office
● Microsoft Outlook
● Customer Service
● Excellent Verbal and Written Skills
● Knowledge of PCs
● Cash Handling
● Cash Register
● Detail Oriented
● Management Skills
● Administrative Student
EXPERIENCE
Trussville Healthcare, Trussville AL - CNA
APRIL 2019 - FEBRUARY 2020
● Assist with showers and hygiene
● Assist with meals and feeding
● Assist with acts of daily living
Healthcare Inc., Ashville AL - CNA
NOVEMBER 2017 - MARCH 2019
● Assist with showers and hygiene
● Assist with meals and feeding
● Assist with acts of daily living
Wendy's, Attalla AL - Cashier/Sandwich maker/Manager FEBRUARY 2017 - NOVEMBER 2017
● Run Register
● Assist Customers
● Open Shift
● Close Shift
K-Mart, Albertville AL - Cashier/Customer Service
SEPTEMBER 2016 – FEBRUARY 2017
• Run Register
• Assist Customers
• Customer Service Desk
• Take Phone Calls
• Stock and Returns
• Open Store
EDUCATION
Sardis High School, Sardis AL -GED
AUGUST 1990 - MAY 1993
Bryant & Stratton College, Online - Medical Administrative Assistant JANUARY 2022 - PRESENT
CERTIFICATIONS
Certified Nurses Assistant - Alabama 417159014
2000 - PRESENT
Devoted to being a CNA for 18 years, 3+ years in management in fast food, and 3 years experience in retail. 5+ years of customer service work in all industries. I have always been passionate about my work with the elderly but I am currently enrolled in school to become an Administrative Assistant and I am on the threshold of finding and starting a new career, hopefully in the customer service field.
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