Data Entry Customer Service
Resume:
Classified - Unclassified
Lakesha Bigby
Lithonia GA 30058
************@*****.***
Summary of Qualifications
● Superior customer service, accompanied by strong, articulate, verbal communication skills
● Excellent deductive reasoning and problem resolution abilities
● Accustomed to working in an assiduous, fast pace environment and responding to frequent demands from multiple sources
Computer Proficiency
PC and Macintosh, POS Systems-IBM, Epson, NCR. Microsoft Office Suite, Operating Systems-Windows XP, ME, Vista, Excel. Email - Lotus Notes, Outlook. Fax, Scan, Copy equipment.
Career Related History
State Farm Dunwoody Ga
Data entry
January 2019 to December 2021
Ability to prioritize multiple demands and effectively manage time.
Good interpersonal and communication skills.
Present a positive and professional approach.
Ability to perform meticulous and accurate data entry.
Ability to work as a team player or independent with minimal supervision. DHL Atlanta Ga
Dispatch
September 2015 to February 2019
● Communicating effectively with colleagues by giving them clear and concise information explanations and direction.
● Maintaining an accurate log on daily events.
● Investigating customers complaints regarding lost or damaged merchandise or shortages in shipment to determine responsibility.
● Coordinating drivers, equipment and crews across various field locations. Coca-Cola Atlanta Ga
Merchandiser November 2016 to January 2019
● Plan and develop merchandising strategies that balance customers expectations.
● Analyse sales figures, and market trends to anticipate product needs.
● Produce layout plans for stores and maintain store shelves and inventory. Gate Gourmet Atlanta GA
Customer Service Agent
Classified - Unclassified
May 2014 to November 2016
● Assembler of inflight items for the world’s largest independent provider of catering and provisioning services.
● Exercise safety while selecting and preparing items for various airline carriers.
● Work assigned schedule and overtime as warranted.
● Maintain cleanliness in work area and common employee areas.
● adherence to company policies and procedures
● Effectively communicate with co-workers and leadership team. McDonalds Corporation Atlanta GA
Customer Service/Cashier
May 2014 to May 2015
● Greet and assist clients and provide overall great customer experience
● Accept order request; prepare food items
● Process payment methods; operate cash register
● Maintain cleanliness in work area and common dining area
● adherence to company policies and procedures
● Effectively communicate with staff and clientele
.
Wendy’s Corporation Atlanta GA
Customer Service/Cashier
January 2013 to September 2014
● Provide overall great customer experience to patrons
● Greet, assist and accept food orders
● Prepare food items and ensure superior quality
● Process payment methods; operate cash register
● Maintain cleanliness in work area and common dining area
● adherence to company policies and procedures
● Effectively communicate with staff and clientele Woodbridge Corporation Atlanta GA
Light Industrial Warehouse Associate
October 2010 to December 2014
● Process customer orders and prepare items for shipping
● adherence to company policies and procedures
● Effectively communicate with Leadership and Team Members References Professional Reference Furnished Upon Request
Contact this candidate