Customer Service Insurance Agent
Resume:
Tamarac, FL *****
********@*******.***
SUMMARY
To utilize my strong organizational skills, educational background, interpersonal experience and computing skills in a dynamic organization. Flexible hard worker ready to learn and contribute to team success. Motivated and dedicated employee eager to apply time management in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
SKILLS
Planning
Work ethic
Customer service
Team management
Data Management
Supervision
Computer skills
Organization
Communication
Creative
TABITHA TRACY-ANN SEATON-MILLER
EXPERIENCE
March 2022
Life Insurance Agent
Contact leads from a provided database.
Book appointments.
Conduct zoom presentations to sell life insurance.
Submit daily reports.
August 2018 - March 2020
Cashier Dunkin Donuts
Negotiate contacts with customers
Make food and beverages
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Exceeded customer satisfaction by finding creative solutions to problems.
Maintain a clean and welcoming atmosphere for customers
December 2014 - September 2017
Supervisor of Collection Proactive Financial Services Limited
Mentored collection team on successful tactics to increase workflow and productivity.
Notified customers of delinquent accounts by mail and telephone to obtain payment.
Exceeded monthly collection targets and goals [80-100] %.
Attended training on credit management to maintain up-to-date knowledge.
Constructing strategies
Creating Weekly reports
Managing data and physical files
Established customer growth opportunities for business expansion.
Identified high priority situations and took appropriate escalation actions to resolve issues.
Received and submitted payments and applied amounts to customer balances.
June 2010 - July 2010
Salesclerk Tools Hardware and Supplies Limited
Assist walk-in customers with their selection purchase of items
Calculate the cost of items and write up receipts.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Provided excellent service and attention to customers when face-to-face
EDUCATION AND TRAINING
March 2022
Florida Department of Financial Services
Resident Insurance License
0215 – LIFE INCL VAR ANNUITY & HEALTH
April 2021
Associate Arts Accounting Business Administration
Broward College, Davie, FL
HOBBIES
Creating fabulous decor for home, office and events.
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