Front Desk Customer Service
Resume:
CLAUDIA L. ORDINOLA VAZQUEZ
GLENDALE, AZ 85301
***********@*****.***
Objective:
To obtain employment with a team oriented company, working together to meet the needs of the patients while maintaining a positive, proactive working environment.
Summary of Qualification/ Experience
*Bilingual – English/Spanish - fluent speaker, reader, and writer
*Ability to translate accurately and quickly for over 7 years in a high call volume call-center setting, interpreting in state of affairs with medical/financial settings for the world’s largest language service provider
*Five years of Front Desk Experience/Skills include: greeting patients, verification/knowledge of benefits and eligibility, scheduling/registration of patients, co-payment collections, acted as primary contact and answered phones, collected personal/financial information
*Two years as Licensed Foster Care Parent for the State of Washington
*Familiar with State and Federal regulations of the Foster Care System
*Key individual in the foundation of success for the children of the foster care by proving a nurturing atmosphere, guidance and a positive/health environment for foster children
*6 years in elementary school age setting.
*Twelve years of experience in retail and developing skills that included: providing excellent customer service, finance reporting/balances, and general daily business operations
EMPLOYMENT HISTORY
TITLE: INTERPRETER ENGLISH / SPANISH
COMPANY: TRANSPERFECT REMOTE
DATE: APRIL 20 2015 TO: CURRENT
TITTLE: LICENSED FOSTER CARE PARENT
COMPANY: SELF
DATE: SEPTEMBER 2012 TO JUNE 2014
TITTLE: FRONT DESK/CERTIFIED DRUG TESTER / DOT
COMPANY: ADVANCE DIAGNOSTIC
DATE: OCTOBER 2011 TO: AUGUST 2012
TITTLE: GENERAL STORE MANAGER
COMPANY: TIENDA EL JAROCHO INC
DATE: SEPTEMBER 2000 TO: SEPTEMBER 2011
TITTLE: ESL TEACHER AIDE
COMPANY: KELSO SCHOOL DISTRIC
DATE: SEPTEMBER 1999 TO JUNE 2005
EDUCATION
JAMES MONROE HIGH SCHOOL NORTHRIDGE, CA JUNE 1989
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