Griselda Hernandez
Chicago, IL 60629
***********@*******.***
Summary
Friendly, responsible, and energetic banquet server with 7 years of experience in banquet service environments. Skillful and organized in creating a warn atmosphere for co-workers and guests. Brings dedication and positivity every day at work. PROFESSIONAL EXPERIENCE
McCormick Place Savor
2301 S. King Dr. Chicago, IL February 2014- Present On-Call Banquet Server
Loves to make people smile and have memorable experiences
Plated lunches, dinners, receptions, and weddings
Works well alone or with a diverse team
Can stand and serve for over 12 hour shifts at a time
Flexible schedule allows to open or close any shift
Recommends wines and desserts to promote higher sales for banquets
Always smiling and loves to interact with guests and meet new people
Knowledgeable about all food safety and alcohol safety standards
Volunteers to stay late to ensure clean up and take down is done properly Marriott Marquis Chicago
2121 S. Prairie Ave. Chicago IL August 2017-Present On-Call Banquet Server
Greets every customers and asks how they are doing today
Trusted to provide every need to small group events alone
Sets up tables, linens, chairs, table settings, buffet, weddings, and coffee break stations
Regularly receives customer compliments by name
Asks customers about allergies or dietary needs
Experience with setting up and serving kosher and halal events
Coordinates with the kitchen to ensure all special dietary needs are met
Checks back with tables regularly to refill water and bread and give update on courses
Explains, in detail when necessary, the preparation of all menu items, dressings, and allergens
References: McCormick Place Banquet Director Eugene Gorleku 312-***-**** Marriott Marquis Banquet Director Cesar Reyes 312-***-**** Languages and Certifications: Fluent in Spanish and English Illinois Food Hander Certificate Expiration: June 2023 Basset Certification Expiration: Nov 2021