Sales Technician Customer Service
Resume:
NHI NGUYEN
SALES PRESENTATIVE
Shawnee Mission, KS
OBJECTIVE
-Highly motivated sales professional with 6+ years of experience in providing expertise in strategic lead generation, sales representation, enterprise sales strategy, creative marketing, and category supervision across diverse sectors.
-About 6 years of experience in marketing for Nail Supply Industry
-About 1 years of experience in producing sales for the Alcohol Industry.
-Experience in using multiple marketing tools to expand business ’s brand, such as Facebook, Instagram, Go Check-in, Google Map, etc.
-Experience in using POS system to plan stock order, manage employees’ time shift, and update inventory.
-Excellent communication with influential negotiation and strategic selling skills.
SKILLS & COMPETENCIES
ADVERTISEMENT TOOLS
Facebook, Instagram, Go Check-in, Google Ads
ACCOUNTING SYSTEM
QuickBooks, Clover POS System,, Bravo.vn
SKILLS
Excellent Communication, Negotiation, Time Management,
SOFTWARE
Excel, Microsoft Word, PowerPoint
PROFESSIONAL EXPERIENCE
LIQUOR RED LLC – KANSAS CITY, MO 11/2020 to Present
POSITION: Sales Assistant
RESPONSIBILITIES:
Accepted and completed cash, check and credit card payments.
Met customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Received and processed product returns.
Mentored new employees on customer service, money handling and organizing strategies.
Prepared monthly commissions payroll reports for 10+ sales representatives.
Planned and executed national sales department improvements, updating the company's approach to marketing, cost analysis, presentations and territory establishment.
Communicated with customers as soon as issues arose to immediately determine a resolution.
CREATIVE DESIGN LLC – LEE SUMMIT, MO 01/2015 to Present
POSITION: Sales Technician
RESPONSIBILITIES:
Met with clients to discuss needs, service preferences and special requests.
Provided signature services.
Provided fast, friendly and knowledgeable service to resolve all customer needs and issues.
Made customer appointments and updated master schedule.
Created and implemented marketing plans, procedural changes and general business updates.
Kept work areas clean and neat, sanitized surfaces and equipment and swept up debris.
Greeted all guests and assisted them with requests and special services.
Mailed client forms, salon promotional documents, and sold gift card
Advised guests on special events and product promotions.
KELLER WILLIAM REALTY PARTNERS, INC – OVERLAND PARK, KS 08/2019-10/2019
POSITION: Realtor Intern
RESPONSIBILITIES:
Marketing the photo, asking price for the house.
Write the form resident contract for resale the house.
Review seller disclosure for the house.
Schedule appointment open house with customer.
Send email listing home available for the customer.
Bid the best offer and advice the option provide for customer.
Training with the team agent and broker for closing the house.
Meet several customers in business and construction work.
EDUCATION
Bachelor of Business Administration, University of Missouri - Kansas City, MO
MAJOR GPA: 3.6
RELATED COURSES: Accounting, Economic, Marketing, Management, Statistics, Real Estate
AWARDS
Scholarship Chancellor’s Non-Resident Award Recipient – University of Missouri - Kansas City, MO
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