Reservation Specialist Service Representative
Resume:
Louise Crump
Columbus, OH *****
***********@*****.***
Work Experience
Licensed Insurance Agent
Bankers Life - Westerville, OH
Sales life and health insurance. Certified to sell Medicare insurance for United Healthcare, Aetna and Humana
CSR - Customer Service Representative
JCPenney - Reynoldsburg, OH
September 2018 to June 2020
Answered inbound calls from customers that had a credit card, ordered products from the employer, assisting the customer with bill payments and any questions or concerns that the customer may have. Reservation Specialist
Enterprise Holdings - Columbus, OH
July 2015 to September 2018
I served as a Reservation Specialist. I answered inbound calls from potential customers that had any questions or concerns about rental prices, different types of cars, and mileage etc. Reserved vehicles to customers.
Licensed Insurance Agent
GEICO - Columbus, OH
August 2007 to July 2015
Answered inbound calls from customers with Geico insurance. Assisted with claims, claims numbers, speaking with rental car companies and repair shops. Assisted bill payment. Kennel Technician
Buckeye K9
August 2021
Care for protection dogs and service animals
Education
Associate's in Social Work
Columbus State Community College - Columbus, OH
September 2020 to Present
GED
Parkersburg High School - Parkersburg, WV
May 1989
Skills
• Typing
• Windows (6 years)
• English (10+ years)
• Microsoft Office
• Customer service (10+ years)
• English
• Expert
• Kennel Experience
• Insurance Sales
• Leadership
• Analysis skills
Certifications and Licenses
Life Insurance License
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