Teacher Assistant Customer Service

Angel Stroupe

**** ********* **. *********, ** **655 • 828-***-**** • ***********@*****.***

» Professional Summary

Seeking to obtain a responsible position with your facility where my knowledge, skills and experience can and will be utilized as well as enhanced. Clients and staff at your facility will be treated with the utmost respect and care.

» Education

• East Burke High School – Icard, NC

High school diploma, 1999

• WPCC - Morganton, NC

AAS Degree Early Childhood Education, 2004

• CVCC – Hickory, NC

Certified in Phlebotomy, 2015

» Skills

• Extremely organized and efficient

• Able to quickly learn procedures and methods

• Capable of handling multiple projects

• Excellent public relations and customer interaction

• Punctual and professional

• Able to communicate efficiently

• Able to communicate some ASL

• Qualified CPR certification

• CNA I & CNA II

• Phlebotomy certification

• Experienced CDL driver wit S&P endorsements

• Exceptional client care and hospitality

» Work Experience

McDowell County Public Schools

Teacher Assistant 2019-Present

• Working hand and hand with Teacher to develop and accomplish daily lesson plans

• Work one on one with diagnosed autistic students so that they are able to focus and stay on task with their learning goals as well as follow class rules and proper behavior

• Assist teachers in record keeping, attendance and grades

• Creating lesson plans and crafts that go with the lessons; these are completed Independently by me in working one on one or in small groups with the students Burke County Public Schools

Teacher Assistant 2017-2019

• Assist Teacher with her daily lesson plans and duties

• Enforce school and class rules to teach proper behavior

• Assist teachers in record keeping, attendance and grades

• Work with students one on one or in small groups J. Iverson Riddle Developmental Center, Morganton, NC Community Employment Tech II, 2007-2017

• Write and implement programs for clients

• Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.

• Conducted therapeutic individual sessions

• Developed and implemented treatment plans and modified when needed

• Documented psychiatric services and responses to treatment in client case files

• Maintained and documented treatment consent forms in patient health records

Experience in filling and documenting data in client’s files Creative Beginnings LLC, Morganton, NC

Lead Teacher, 2004-2007

• Lead teacher working closely with another teacher in planning and teaching birth to preschool age children.

• Design and follow a full schedule of activities and discover suitable teaching material

• Provided basic care and caregiving activities

• Collaborated and developed lesson plans with other colleagues

• Stayed in constant communication with parents and updating them on progress of their children.

• Scheduled interview and tour times/dates with prospective families Drexel Elementary School, Drexel, NC

Assistant Director, 1997-2004

• Managed data and accounts receivable

• Developing spreadsheets for attendance and summer trips

• Balanced budgets and deposits

• Experienced in operating accounting report programs

• Experienced in doing DSS turn around sheets

• Overseen 10 or more staff when director wasn’t present

• Assisted director with her duties

• Coordinated and taught workshops

• Assisting office manager with answering phone calls and clerical duties

• Called and scheduled times for field trips

Walmart, Morganton, NC

Cashier / Customer Service, 1999

• Running / maintaining cash register

• Keeping the register balanced

• Making change for all the registers

• Counting till at the end of my shift

• Assisting customers with complaints and concerns

• Answering and transferring calls to other departments

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